stephen7332
Forum Replies Created
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Hi Phil
I appreciate your hands are tied on this but Heart Internet are still a major hosting company with hundreds of thousands of websites on their servers.
Perhaps you should put out a disclaimer on you website and plugin page that Heart Internet customers will not be able to benefit from the full features of this plugin.
As I pointed out in my post we have many sites on Hearts shared hosting platform which is a good cost efficient solution for our clients. Migrating to another hosting provider would be very time consuming for us. Realistically we would just have to find another security plugin, which is a pity as we were VERY HAPPY with wordfence and the features it provides.
As there is nothing you can do I will continue to reach out to heart to see if they can find some compromise (as they did 2 years ago when this first happened).
Thanks for your help
Stephen
Hi,
I have also started to see this same issue across all our websites hosted on Heart servers in the last few days.
I previously posted on this forum about the same issue (which was eventually resolved) happening over 2 years ago.
https://wordpress.org/support/topic/custom-wordfence-scan-settings-are-being-reset/
I contacted heart about this and they confirmed that this is occurring due to changes made by by the System Administrators to how long scripts can execute for.
They said: “On sites where this takes too long to complete the Wordfence script process will be closed by the system.
The only option is to migrate this site to a VPS if you want to continue to employ Wordfence or optimize the site to reduce the amount of files it has to scan.”
As we have dozens of sites on Hearts shared hosting platform, migrating to a VPS would not be a realistic option for us.
Any help would be appreciated.
Thanks in advance
Stephen
Hi,
Thanks for letting me know.
I presume this issue is to do with Facebook’s privacy settings. I’m surprised more people haven’t posted on the forum about this, as sharing Facebook posts is so common.
If I come across any solution, I’ll post it here.
Hi,
I’m also having the same issue. I’m using the free version of Flow Flow for one of our clients, and have set up a facebook feed on their website homepage.
Any facebook posts the client publishes themselves are loading on the flow flow feed fine, it’s just any shared posts that aren’t displaying on the feed.
Because of the current situation our client needs to keep their users up to date on any developments and having the flow flow feed on their website is a very useful feature for them.
I was just wondering if anyone has a solution or potential workaround for this?
Thanks. Any help would be appreciated.
Hi Phil,
Thanks for that. I’ve sent that report from one of my affected sites. If you need anything else please let me know.
Regards
Stephen