Mark Ratledge
Forum Replies Created
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Forum: Fixing WordPress
In reply to: Understanding Side Menu“Locations” is probaly coming from the theme, like a Custom Post Type. What theme? Where did you download it from?
Forum: Fixing WordPress
In reply to: Reduce wrapper width@grefix: mystile may be a free theme, but it is not in the theme directory at https://wordpress.org/themes/ , so it is not supported here. Go to https://woocommerce.com/products/mystile/
Forum: Fixing WordPress
In reply to: Reduce wrapper width@Admiral-a: we don’t support premium/paid plugins in these forums. And, in any event, changes to themes need to be made in a child theme.
Forum: Fixing WordPress
In reply to: Reduce wrapper widthSorry, but you’re using a premium/paid theme not supported in these forums. It’s best to go to the support site where you bought the theme – http://woothemes.com/ – for help with customizations and issues. You paid for support when you bought the theme, so you should contact the people who sold you the theme. These forums are for free themes available in the WordPress theme directory at wordpress.org/themes/. See http://codex.wordpress.org/Forum_Welcome#Commercial_Products
Forum: Fixing WordPress
In reply to: Site moved to main directory with functions.phpThere is a certain process to move a site; see Moving WordPress « WordPress Codex and Giving WordPress Its Own Directory « Using a pre-existing subdirectory install
Forum: Fixing WordPress
In reply to: The Top/ Beginning of my Website has a white spaceSorry, you’re using a premium/paid theme not supported in these forums. It’s best to go to the support site where you bought the theme for help with customizations and issues. You paid for support when you bought the theme, so you should contact the people who sold you the theme.
These forums are for free themes available in the WordPress theme directory at http://wordpress.org/themes/. See http://codex.wordpress.org/Forum_Welcome#Commercial_Products
Forum: Fixing WordPress
In reply to: Word Press Visual and Text Editor doesn’t workSCRIPT_DEBUG forces WordPress to use the unminified versions of core CSS and Javascript files rather than the minified versions that are normally loaded. This won’t hurt anything, though it could slow the site load by a half second. Don’t worry about it. Your webhost may have some restrictions that are breaking the minified scripts; hard to say without seeing error logs for the host or for WordPress.
Forum: Fixing WordPress
In reply to: I need to know causing my website to crash@mywpun said:
I’m hosting it on OVH, when I reported the issue to them their response was like ‘Go figure it yourself’, the only thing I could understand from them is that the website is crashing because the number of connections to mysql base (30) is reached, what causing that? why it happens that hour when the visitors are few? They have no idea and they don’t want to bother….It’s a shared hosting, now OVH sent me an e-mail saying that they banished my site on a limited resources server to not harm other sites hosted on the same machine with mine, but guess what, the same thing still happening
Find a new host. It’s surprising to me that a host can be so unhelpful, but it happens. Your site is getting busy and the issues with OVH will only get worse.
The WordPress team has provided a list of recommended hosting providers. For more details and other recommendations, please search through the forums or via Google (or your preferred search engine).
Is there any way to find who’s sending many connections to the mysql database?
Yes, in the server logs. OVH should be looking at those to determine the causes. If the crashes occur at the same time each night, it would be easy to find the cause in the logs. It may be another site on the shared server that is causing the load issues for everyone.
- This reply was modified 9 years, 9 months ago by Mark Ratledge.
Forum: Fixing WordPress
In reply to: Help – entire site brokeAsk your host to restore a backup. Or hire someone on http://jobs.wordpress.net/ or http://directory.codepoet.com or http://upwork.com
Forum: Fixing WordPress
In reply to: Help – entire site brokeWhat exactly “failed to recover”? Only the login page? Or the whole site?
Those instructions are your only option to recover from your mistake. Follow them, or ask your host to restore a backup.
Forum: Fixing WordPress
In reply to: wp_options: InnoDB: The B-tree of index “PRIMARY” is corrupted.Ask your host for help; using phpmyadmin from your end proabably won’t help.
If the database can’t be fixed, restore a backup.
If you don’t have backups, you need them: https://wordpress.org/plugins/search.php?q=backup
- This reply was modified 9 years, 9 months ago by Mark Ratledge.
Forum: Fixing WordPress
In reply to: Finding main loop code in Index.php?Where did you get “The_Grid” code from? What theme are you using? Where did you download it from? http://codex.wordpress.org/Forum_Welcome#Include_as_Much_Information_as_Possible
Forum: Fixing WordPress
In reply to: Help – entire site brokeI tried to switch the domain of our website to our new domain
What exactly did you do or change? Change URL settings in admin? If so, see Changing The Site URL « WordPress Codex for recovery instructions.
Then read Moving WordPress « WordPress Codex and WordPress Serialized PHP Search Replace Tool on how to correctly change a domain/move a site. You may also have to change added domains/folders at your webhost.
- This reply was modified 9 years, 9 months ago by Mark Ratledge.
Forum: Fixing WordPress
In reply to: Revolution Slider – Slide URL?You mean support for the slider? https://revolution.themepunch.com/
That’s a premium plugin not supported in these forums.
These are English language community forums; please use English or provide an English translation. Or, check for a WP support forum in your language.