sommerbirk

I have tried on several computers. In my comment I did not mean to say, that the problem apparently only appears on my computer. I meant to say, that it apparently only happens on our server/our implementation.

Have you not heard of this issue from other users of WordPress/Woocommerce?

Best regards Marcus

Dear Xue28,

Thanks for your reply. To understand the error, it is probably the easiest to go to the site https://matematikken.com on an IOS device. Go to the shop page (Butik) and add one of the two math book products to the shopping cart. Then go to the cart, and it will be empty. This problem only occurs on IOS devices (Safari, Chrome). Not on Windows or Android devices (Chrome, Explorer, Firefox).

Looking forward to your reply. BR Marcus

The System status report is below. Nothing in the fatal errors log.

`
### WordPress Environment ###

WordPress address (URL): https://matematikken.com
Site address (URL): httpss://matematikken.com
WC Version: 7.3.0
REST API Version: ✔</img> 7.3.0
WC Blocks Version: ✔</img> 9.1.5
Action Scheduler Version: ✔</img> 3.4.0
Log Directory Writable: ✔</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: –
Language: da_DK
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 1 GB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 8.0.30-22
Max Upload Size: 1 GB
Default Timezone is UTC: ✔</img>
fsockopen/cURL: ✔</img>
SoapClient: ✔</img>
DOMDocument: ✔</img>
GZip: ✔</img>
Multibyte String: ✔</img>
Remote Post: ✔</img>
Remote Get: ✔</img>

### Database ###

WC Database Version: 7.3.0
WC Database Prefix: clk_72d9c579ec_wp_
Total databasestørrelse: 40.21MB
Database datastørrelse: 37.14MB
Database indexstørrelse: 3.07MB
clk_72d9c579ec_wp_woocommerce_sessions: Data: 0.27MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_actionscheduler_actions: Data: 0.16MB + Index: 0.16MB + Engine InnoDB
clk_72d9c579ec_wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_aioseo_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
clk_72d9c579ec_wp_aioseo_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
clk_72d9c579ec_wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_options: Data: 6.45MB + Index: 0.09MB + Engine InnoDB
clk_72d9c579ec_wp_postmeta: Data: 5.52MB + Index: 0.44MB + Engine InnoDB
clk_72d9c579ec_wp_posts: Data: 5.52MB + Index: 0.13MB + Engine InnoDB
clk_72d9c579ec_wp_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_revslider_css_bkp: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_revslider_sliders: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_revslider_sliders_bkp: Data: 1.50MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_revslider_slides: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_revslider_slides_bkp: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_termmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
clk_72d9c579ec_wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
clk_72d9c579ec_wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
clk_72d9c579ec_wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
clk_72d9c579ec_wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_woodmart_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_woodmart_wishlists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
clk_72d9c579ec_wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
clk_72d9c579ec_wp_yoast_indexable: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
clk_72d9c579ec_wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
clk_72d9c579ec_wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
clk_72d9c579ec_wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
clk_72d9c579ec_wp_yoast_seo_links: Data: 1.52MB + Index: 0.56MB + Engine InnoDB
clk_72d9c579ec_wp_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 183
cms_block: 44
nav_menu_item: 42
page: 124
portfolio: 9
post: 9
product: 10
product_variation: 3
shop_order: 19
woodmart_sidebar: 2
woodmart_slide: 32
wpcf7_contact_form: 4
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ✔</img>
Hide errors from visitors: ✔</img>

### Active Plugins (7) ###

Contact Form 7: af Takayuki Miyoshi – 5.7.3
WPBakery Page Builder: af Michael M - WPBakery.com – 6.1
OnPay.io til WooCommerce: af OnPay.io – 1.0.31
Ajax add to cart for WooCommerce: af QuadLayers – 1.4.0
WooCommerce: af Automattic – 7.3.0
Woodmart Core: af  – 1.0.21
WP-Optimize - Clean, Compress, Cache: af David Anderson
Ruhani Rabin
Team Updraft – 3.2.12


### Inactive Plugins (19) ###

Classic Widgets: af WordPress Contributors – 0.3
CMB2: af CMB2 team – 2.10.1
Conditional Fields for Contact Form 7: af Jules Colle – 2.3.3
Content Control: af Code Atlantic – 1.1.10
Easy Theme and Plugin Upgrades: af Chris Jean – 2.0.2
Favicon by RealFaviconGenerator: af Philippe Bernard – 1.3.27
Google Analytics for WordPress by MonsterInsights: af MonsterInsights – 8.12.1
Loco Translate: af Tim Whitlock – 2.6.3
MC4WP: Mailchimp for WordPress: af ibericode – 4.9.1
Safe SVG: af 10up – 2.0.3
Search & Replace: af Inpsyde GmbH – 3.2.1
Slider Revolution: af ThemePunch – 6.2.2
Template Library and Redux Framework: af Extendify – 4.3.26
W3 Total Cache: af BoldGrid – 2.2.12
WP Fastest Cache: af Emre Vona – 1.1.0
WPForms Lite: af WPForms – 1.7.9.1
WP WooCommerce Mailchimp: af Saint Systems – 2.4.9
YITH WooCommerce Wishlist: af YITH – 3.17.0
Yoast SEO: af Team Yoast – 20.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: DKK (kr.)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop basisside: #8 - /shop/
Kurv: #9 - /cart/
Checkout: #10 - /checkout/
Min konto: #11 - /my-account/
Vilkår og betingelser: ❌</img> Siden er ikke indstillet

### Theme ###

Name: Woodmart
Version: 7.0.4
Author URL: http://themeforest.net/user/xtemos
Child Theme: ❌</img> – Hvis du redigerer WooCommerce i et hovedtema
som du ikke selv har udviklet
anbefaler vi
at du anvender et undertema (child theme). Se: Hvordan du opretter et undertema

WooCommerce Support: ✔</img>

### Templates ###

Overrides: woodmart/woocommerce/archive-product.php
woodmart/woocommerce/cart/cart-item-data.php
woodmart/woocommerce/cart/cart.php
woodmart/woocommerce/cart/cross-sells.php
woodmart/woocommerce/cart/mini-cart.php
woodmart/woocommerce/checkout/form-checkout.php
woodmart/woocommerce/checkout/thankyou.php
woodmart/woocommerce/content-product-cat.php
woodmart/woocommerce/content-product.php
woodmart/woocommerce/content-single-product.php
woodmart/woocommerce/content-widget-product.php
woodmart/woocommerce/global/breadcrumb.php
woodmart/woocommerce/global/form-login.php
woodmart/woocommerce/global/quantity-input.php version 4.0.0 er udgået. Kerneversionen er 7.2.0
woodmart/woocommerce/loop/add-to-cart.php
woodmart/woocommerce/loop/loop-end.php
woodmart/woocommerce/loop/loop-start.php
woodmart/woocommerce/loop/no-products-found.php
woodmart/woocommerce/loop/orderby.php
woodmart/woocommerce/loop/pagination.php
woodmart/woocommerce/loop/sale-flash.php
woodmart/woocommerce/myaccount/form-login.php
woodmart/woocommerce/product-searchform.php
woodmart/woocommerce/single-product/add-to-cart/grouped.php
woodmart/woocommerce/single-product/add-to-cart/variable.php
woodmart/woocommerce/single-product/meta.php
woodmart/woocommerce/single-product/product-attributes.php
woodmart/woocommerce/single-product/product-image.php
woodmart/woocommerce/single-product/product-thumbnails.php
woodmart/woocommerce/single-product/rating.php
woodmart/woocommerce/single-product/related.php
woodmart/woocommerce/single-product/sale-flash.php
woodmart/woocommerce/single-product/tabs/description.php
woodmart/woocommerce/single-product/tabs/tabs.php
woodmart/woocommerce/single-product/title.php
woodmart/woocommerce/single-product/up-sells.php
woodmart/woocommerce/single-product.php

Outdated Templates: ❌</img>
					
					
						Lær hvordan man opdaterer

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ✔</img> Next scheduled: 2023-02-10 17:29:45 +00:00
Options: ✔</img>
Notes: 82
Onboarding: completed

### Action Scheduler ###

Gennemført: 378
Oldest: 2023-01-12 08:57:39 +0000
Newest: 2023-02-09 00:09:20 +0000

Igangværende: 3
Oldest: 2023-02-09 20:49:22 +0000
Newest: 2023-02-10 00:09:20 +0000


### Status report information ###

Generated at: 2023-02-09 20:49:38 +00:00
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