Chris Lagasse
Forum Replies Created
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Hey kris,
I have reviewed my code, dug into the documentation over at gravityhelp.com, and even started a support over at Gravity Forms proper to ask them, as I was quite confident that the
process_feedonly works upon success, and I have found zero information that my code would be handling this pre-validation.Their response on my support ticket:
The add-on frameworks process_feed method is only triggered after the entry has been saved to the database. I installed the HubSpot add-on and setup a test form and feed, I found process_feed was only triggered once as designed. I did not experience it running during form validation.
Perhaps they have some custom code running on their site which is triggering feed processing earlier, for example, we have seen a few users who are also running the Partial Entries add-on using one of its hooks to trigger MailChimp feed processing when a partial entry is created, which can occur during validation and even before the form is submitted e.g. https://www.gravityhelp.com/documentation/article/gform_partialentries_post_event/#1-trigger-mailchimp-feeds
That said, The way HubSpot handles data is that it’ll overwrite Contacts (though not necessarily the form submission)… so even if there’s any validation and there’s a premature send via your code… it’ll replace the Contact’s information with the correct information afterwards.
But at this point, this problem does not seem to exist because of my code.
I will have to look at this. This is using GravityForm’s handler… and followed their instructions on how it should work. Strange that it’s doing this.
Thanks. I will try to fix asap.
Hey stoepid… We will very likely have to come up with a special function for this purpose.
The closest thing is ‘process_feed’ in the GF_Hubspot class, but it requires different fields than partial_entry requires, and it’s also not part of the Feed… so I can’t remotely guarantee that it works.
I will have to do some testing and see what I can do to implement a fix. However, my priority right now is to get this to work in oAuth2.0
Forum: Plugins
In reply to: [HubSpot for Gravity Forms] Hubspot CRM?Hey Kelley,
Sorry for the delay on this. I try to check support about once a week, but it’s been less.
This plugin…. sorta… supports the CRM? It does in the respect that form submissions create new customers and update existing customers. You can also use the form to update the status of customers upon submission, etc… but in terms of Customer management on a deeper scale, unfortunately not.
This plugin is meant purely to wire up your HubSpot forms inside of Gravity Forms in a 1 to 1 relationship.
Hope that helps,
-Chris.Forum: Plugins
In reply to: [HubSpot for Gravity Forms] HubSpot Original Source fieldsGlad the plugin helps, lsilver, and glad you found the answer!
Forum: Plugins
In reply to: [HubSpot for Gravity Forms] Plugin is not working with manual submissionHey moazam,
I’ll have to take a look at this. However, we built this using the GF API, so I can’t think of any reason why this is not functioning as expected.
Forum: Plugins
In reply to: [HubSpot for Gravity Forms] Gravity form Submissions Not Making it to HubspotHey jkenler,
Have you had a chance to review this and provide any more information so I can dig deeper?
Thanks,
-Chris.Forum: Plugins
In reply to: [HubSpot for Gravity Forms] Merge Tags > Trigger notificationsHey popsantiago,
Glad the plugin is working these days. As for the “Merge Tags”, can you clarify on this more?
It sounds like you’re trying to set up an email notification, on HubSpot, that goes to the admin when a field is equal to a certain value… but you’re finding that HubSpot isn’t recognizing the form submission that involves this?
Curious, and may have something to do with how HubSpot does not seem to consider my plugin’s submissions as an actual form entry on their Form List page… I may have to look into this in the long run.
Thanks for the heads up. I don’t have any real solutions for you at this time. I’ll start a HubSpot support thread on my side, but I would recommend you do too. Perhaps we can both find the solution together 🙂
Forum: Plugins
In reply to: [CF7 HubSpot Forms Add-on For Contact Form 7] Empty HubSpot ResponseTo clarify…
There is no new submission in HubSpot for the form in question, or at all in the Contacts list.
Forum: Plugins
In reply to: [HubSpot for Gravity Forms] Gravity form Submissions Not Making it to HubspotHey jkenler,
Have you checked the debug log for our plugin? I would suggest enabling the debug log by setting this in your wp-config.php:
define('GF_HUBSPOT_DEBUG', true);This will start a log file in
wp-content/uploads/This is very curious. I will look to see if I can replicate it, but perhaps your debug log will reveal something in the longer run.
-Chris.
Forum: Plugins
In reply to: [HubSpot for Gravity Forms] Hubspot Conditional Fields > Can’t Merge themConditional fields are not supported, unfortunately. I may add this in a future expansion, but for now, they aren’t.
Best thing to do here, especially if your HubSpot form isn’t made public (in favor of the GravityForms one), is to remove all of the conditional handling on HubSpot, and only have Conditionals on Gravity Forms.
Forum: Plugins
In reply to: [HubSpot for Gravity Forms] DropDown SupportHey Popsantiago,
Last two weeks have been jam packed getting a site to launch, so sorry for the delay.
Yes, the “VALUE” field must match. the “Label” can be different, for instance:
Hubspot could have this:
monkey => Monkey (General)
gorilla => Mountain Gorilla
orangutan => Large OrangutanAnd GravityForms this:
monkey => ALL THE MONKEY TYPES
gorilla => Silverback Gorillas
orangutan => King LouieAnd the dropdown field will work, as the values (first column) match.
Hope that helps.
Forum: Plugins
In reply to: [HubSpot for Gravity Forms] DropDown SupportHey Popsantiago!
Yes. This plugin does indeed support dropdown fields.
You do need to make sure that the VALUES match between the HubSpot form and the Gravity Form. The Labels can vary all you want, but the VALUES much match 🙂
Hope that helps!
-Chris.Forum: Plugins
In reply to: [HubSpot for Gravity Forms] HubSpot rejected the submission with an error 404Hey Dustin,
Sorry for the delay, I’ve been out of town 🙂
Thanks for the heads up. I’ll see what I can do about deeper error messaging in a future release.
-Chris.Forum: Plugins
In reply to: [HubSpot for Gravity Forms] Data Not Going To Gravity FormsSince no response, and we have seen this before as a known issue in which the Submission count for a form would still show up as “empty” even though it isn’t… we are flagging this as resolved, as the original commenter failed to reply to confirm.