Chris Lagasse

Glad it works! I’ll have to install that plugin and see if I can replicate 🙂

4.0.1 was released and adds two new action hooks

gf_hubspot_process_success upon successful submission, and gf_hubspot_process_failure upon failed submission.

Haha maaaan, an “unknown error” HELPFUL HELPFUL.

As for the “Bad request” part of it… a little more helpful. This is the response that came from HubSpot itself when I tried to submit the data.

For the sake of it, have you tried rebuilding the feed? Remove the feed from the form, and go to your wp-content/gf-hubspot folder and delete the cached data there, and rebuild the form.

If that still happens, send me a message at help@bigsea.co with potentially some access (I can’t see the link you provided me before because it’s a preview, which means I need account access).

-Chris.

Hey kkej,

Can you please clarify? You can select a checkbox, but yes, at this time you don’t have the ability to select the individual properties. Currently our fields are very much One-to-One relationships and don’t have much in the way of dynamic usages.

Multiple Checkboxes: https://cl.ly/3Q2m0H3q2s1x

However, if you have a developer on hand, we do have some hooks in the code that you can utilize during submission.

After we collect all of the data, we offer you the ability to manipulate it as you see fit:

apply_filters( 'gf_hubspot_data_outgoing', $data_to_hubspot, $form, $feed );

I do want to add a few more filters over the coming months for manipulation with a scalpel instead of a bludgeon, but it’d still be a programmatic-based solution for the time being.

Hey JD,

This commonly has to do with HubSpot rejecting the form, and you can find more information in our logging.

We have two separate logging methods, but they should both report the same thing.

1) Go to WP Admin > Forms > Settings and enable Logging… log will show up in the “Logging” tab of the Settings for Gravity Forms.

2) include define('GF_HUBSPOT_DEBUG', true); in either your functions.php or wp-config.php … the log here will show up in wp-content/uploads/

Set one or both of those logging methods above, and do another form submission and take a look at the log for me, please, to let me know what HubSpot returns.

Secondly, I’ve never been able to determine why the zero submittals happens, and it doesn’t happen for every user, but if you click the “0” under submittals when viewing the form sometimes you still do see a submission listed.

Keep me updated!

I’m not sure. If you could give it a try and let us know, I would appreciate the info!

I’ll add this to my list of things to test for coming up, to see if I can get a more solid answer for you.

Hey mwhelan,

Have you tested this with the form? Does HubSpot prevent it when you submit? I would think that HubSpot itself would send back a failure, which would get reported in the log.

HubSpot already rejects forms that you have required fields on that aren’t filled in… so I would think that they would automatically reject the form too.

As for handling it on my end, that is an interesting feature request, and I’ll add it to my list of things to look into adding.