Chris Lagasse
Forum Replies Created
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Forum: Plugins
In reply to: [HubSpot for Gravity Forms] JS Tracking code no longer showing on pagesHey Harry,
This is disappointing to hear, but also super weird.
I am assuming that you have already gone into the WP Admin > Forms > Settings > HubSpot settings and confirmed that including the tracking code is indeed checked, and that you have provided a HubID?
A few months ago would have been when we released version 3.x of our plugin, which would’ve had you back on that page to confirm your oAuth settings.
Forum: Plugins
In reply to: [HubSpot for Gravity Forms] Populate with known values from hubspot cookieHey Webalite/Mike,
I would appreciate you not promoting your own product on an active project. If we have not been updating this project in a year or more, I would understand, as it could’ve been deprecated.
But this is a pretty active project, and your reply was insulting.
Thanks,
-Chris.Hey 1337hax,
I’m looking into this, but I’m not positive that HubSpot sends anything useful back after submission. I am adding a
do_actionafter successful submission to see what comes back. I’ll take a look and get back to you.-Chris.
Forum: Plugins
In reply to: [HubSpot for Gravity Forms] Populate with known values from hubspot cookieAh, yes! Ok.
I can see what I can do about that for sure 🙂 Thanks for the feature suggestion, and I’ll try to schedule it into the plugin soon, and keep you updated.
As this isn’t a “support” request, but a feature request, I am flagging this as resolved.
Thanks!
-Chris.Forum: Plugins
In reply to: [HubSpot for Gravity Forms] Populate with known values from hubspot cookieHey lsilver,
There are plenty of opportunities for you to override our settings programmatically via apply_filters as the form is on the way to submitting… but I am guessing that you are looking for something a little different.
Can you provide me with a clear example of what you’re looking for?
Thanks,
-Chris.Hey Martin,
I’m guessing that my recent update has caused a conflict with how Gravity Flow works with plugins/integrations.
I may end up working with them in the future to ensure proper interaction, but I’m guessing they regularly test with their own plugin with other integrations to confirm the list they have on that site.
But yea, the list is generated based on their own testing and not through an actual integration.
-Chris.
Hey academicdigital,
I am not familiar with Gravity Flow, and we have not used it. Any integrations we support are specific to Gravity FORMS, not Gravity Flow, and we have never built custom integration to work with Gravity Flow…. you’ll need to work with them on this, likely.
Can you clarify where our plugin shows up as an “integrated option”, and where you’re encountering the “Hubspot missing” text? The only time we possibly encounter this is if the
\SevenShores\Hubspot\Factoryis not available, and does not create an instance of HubSpot to interact with.Does GF HubSpot show up fine when you go to edit a Form’s direct feed section? (Go to Forms > Specific Form > Settings > HubSpot)
https://puu.sh/xUCx4/d1ba9b07ab.png
-Chris.
Hey mktgessentials,
What kind of environment are you running, and I am assuming that you have the latest version of WP and our plugin…
The only thing I can think of here is that the token that we got from HubSpot is being stored with an incorrect date, or that your server time is wrong… in which the script (which checks every page load if it’s time to refresh the token) is never encountering the date for refreshing.
I will look into preventing the 500 error, but that won’t solve your particular instance of why your token refresh isn’t working.
Do you have access to your wp-config.php? Please enable GF_HUBSPOT_DEBUG by adding this line:
define('GF_HUBSPOT_DEBUG', true);next time you authenticate (or next time the token tries to refresh) you will see an entry in your wp-content/uploads/gf-hubspot.log file. This should contain some insight on when your token is due for renewal.
-Chris.
Forum: Plugins
In reply to: [HubSpot for Gravity Forms] 500 Error CodeGood to know! I’m assuming the captcha was on the HubSpot side that was causing it?
Conditional Logic fields are a quirky thing. This plugin kinda sorta has support for conditionals. That said, it does not compare HubSpot or GF to check for the status of these conditional fields… It’ll send the data, if there is any in the fields that it’s told to send. Period. Assuming there are no “required” fields under the conditions, you should be good to go.
I hope that makes sense.
Forum: Plugins
In reply to: [HubSpot for Gravity Forms] 500 Error CodeHi tberkow3,
If you have access to your site’s files, or if you can set up a sandbox environment for your site, can you please enable debug mode for our plugin, by adding
define('GF_HUBSPOT_DEBUG', true);to your wp-config.php and then after attempting another submission, help us discover what the error message is (it will be available in yourwp-content/uploadsfolder asgf-hubspot.logHope to help you resolve the problem, but more information is certainly needed 🙂
I am assuming you are using the latest WP and latest version of our plugin?
Thanks,
-Chris.Hey Bruce,
Since we’re dealing with this via Email, I am going to mark this thread as resolved… but as we currently stand, for those who have a similar issue:
the GuzzleHTTP library is using cURL and the error in our GF_HUBSPOT_DEBUG error log states that the SSL certificate could not be validated.
which leads to a server configuration deal https://stackoverflow.com/questions/29822686/curl-error-60-ssl-certificate-unable-to-get-local-issuer-certificate
- This reply was modified 8 years, 8 months ago by Chris Lagasse.
Hey Steph,
Looked in, and found the issue, and already pushed a fix via version 3.0.4 🙂
Thanks for helping discover the bug!
Hey Steph,
I’ll take a look at this. Just checking, but I am guessing you are running the LATEST version of our plugin?
Thanks,
-Chris.Forum: Plugins
In reply to: [HubSpot for Gravity Forms] Form giving a 404 Connection error to HubSpotHey there Robert,
Sorry for the delay, I was on vacation for the last week. This is the second instance that I have seen of this recently, and no closer to determining the cause, or being able to replicate it myself.
I will try to spend some time this week on the problem and see what we can discover.
Forum: Plugins
In reply to: [HubSpot for Gravity Forms] PHP Notice: Undefined variable: hub_idHey Matt,
Thanks for that!
You’re right, typically PHP conditionals are lazy (so if the first one fails, don’t bother with the second part of an &&)… so it’s interesting this is causing a warning at all. It wasn’t happening on my local either (and I run with WP_DEBUG on all times when testing!)
That said, I just pushed up 3.0.3 with your fix. Appreciate it!
