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  • Thread Starter snicholson

    (@snicholson)

    Thanks for the reply. Hopefully, this ticket will help someone else in the same situation as I spent about an hour clearing the Woocommerce analytics cache, searching for ways to fix it, checkign for database updates, etc…

    It’s not a good user experience for Analytics. As shop managers, our analytics tools should function for all products, regardless of their visibility status. For those of us who have products that we don’t want shown in the shop or in the search results, we shouldn’t have to continually toggle our products back and forth between their visibility just so we can have an analytics tool that works.

    Just the simple capability of showing the number of products that have been sold is completely useless if the product visibility is not set to show in the catalog or in the search results. Hopefully, WC can take a note of this and adjust the search capabilities of the Analytics tool so it functions for ALL products regardless of visibility status.

    Search terms to help other find this thread and understand the issue:

    Woocommerce analytics doesn’t show all products
    Woocommerce analytics not reporting products
    Can’t find a product in Woocommerce analytics
    Why doesn’t the new Woocommerce analytics show all of my products?
    Woocommerce analytics is broken
    Woocommerce reports don’t show all products

    Thread Starter snicholson

    (@snicholson)

    Thanks for the update. It’s really important for those of us who manage WordPress sites on a professional level to be confident that the plugins have been tested against the latest release. This is *especially* true for business-critical payment processors like Stripe.

    I know it might seem like a minor step to go in and update the compatability note, but until I see that it has been tested against the latest version, I assume that it has not been tested and I recommend my clients do not upgrade. I (and a ton of other WordPress admins) appreciate it if you can make that update part of your workflow.

    Thanks!
    –Sean

    Thread Starter snicholson

    (@snicholson)

    Apologies. I didn’t realize there were two instances of that code to change. I updated both of them to make sure they show the delay as 100 and now it seems to work perfectly in Chrome!

    Thanks so much for helping troubleshoot this. Great plugin! As we look to further evolve this site, we’ll be looking at adding the SEO components of the paid plugin for the future.

    Thanks for your help!

    –Sean

    Thread Starter snicholson

    (@snicholson)

    I adjusted it, but it doesn’t appear to resolve the issue in Chrome. Anything else I can help troubleshoot?

    Thanks!

    –Sean

    Thread Starter snicholson

    (@snicholson)

    Done, but it doesn’t seem to have resolved the issue in Chrome. Glad to help troubleshoot in any way, just let me know what I can do.

    Love the plugin!

    –Sean

    Thread Starter snicholson

    (@snicholson)

    We actually activated Swedish, because Spanish is so important to our demographic. Now, Swedish is the one that doesn’t seem to work. Here are the browsers we have tested with:

    Firefox – Version 51.0.1 seems to work just fine
    Chrome/Windows and Mac – Version 56.0.2924.87 64-bit doesn’t work requires double-click for last item in menu
    Safari – Version 10.0 (build 12602.1.50.0.10) doesn’t work with a single-click

    Let me know if there’s anything else I can help with. Thanks for taking a look!

    –Sean

Viewing 6 replies - 1 through 6 (of 6 total)