Smackcoders Inc.,
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@mik4ele Thank you so much for the 5-star review!😊 We’re thrilled to hear that you had a positive experience with our support team and found the plugin easy to use. Your feedback means a lot to us, and we’re always here to help you make the most of WP Ultimate CSV Importer. If you ever have any more questions or need further assistance, don’t hesitate to reach out! 👍
@liamcarnahan Thank you for the amazing review!😊 We’re delighted to hear that you’re enjoying the plugin and finding value in the features we offer for free, which others charge for. Your feedback truly inspires us to keep enhancing the plugin. If you ever have questions or suggestions, we’re here to help!
Hi @lgoldsten,
We’re glad we could provide some clarification on the issue. As mentioned, importing hierarchical menus is not supported out-of-the-box, but we do offer customization services if needed. If you have any further questions, feel free to reach out again.
Since the main query has been addressed, I’ll go ahead and mark this topic as resolved. Thanks for reaching out!
@kexikus Thanks for your patience! We’ve fixed the issue in this release, and we’re glad to hear it’s working for you—even before we had the chance to notify you. 😊 If you have any more questions, feel free to reach out!
Hey, thanks for bringing this issue to our attention!
Our developers have checked it, and a fix will be released in this week’s update. We appreciate your patience, and feel free to reach out if you have any other questions or concerns!
We’re thrilled to read your kind words! 😊 Providing quick and patient support is exactly what we aim for. Thank you for your trust, and we’re happy we could help!
Glad to hear it worked for you! 😊 If you need any more help, feel free to ask.
To achieve the desired result, please enter only the Grand-child category name in the ‘post_category’ field of your import file. This ensures that only the Grand-child category is selected during the bulk import, keeping the Parent and Child categories unselected.
Forum: Reviews
In reply to: [Lead Form Data Collection to CRM] Great product. Superb support!We’re over the moon to hear your feedback! Your kind words and continued trust over the past 3 years truly mean the world to us. Thank you for being a loyal user and for appreciating our support! ❤️
Thanks again for your feedback and for sharing your workaround. Since this issue seems to be resolved, we’ll go ahead and close this topic. If you have any other questions or need help in the future, feel free to start a new topic.
@rodolico We’re thrilled to hear your feedback and truly appreciate your kind words! 😊 It’s our pleasure to support you, and we’re grateful you chose our plugin. Thanks for being part of our community!
Hi @kebikec,
Thank you for your patience! For setting up your category structure with multiple levels, you should use the following format:
<post_category>parent,parent>child,child>grand-child,Uncategorized</post_category>In this format, each level is separated by a
>, and you list multiple categories separated by commas.For example, if you have categories like:
- Parent
- Child
- Grand-child
- Uncategorized
You would structure it as shown. This should allow you to properly select and import all levels of categories.
To see how it works, you can refer to this sample XML file: https://drive.google.com/file/d/1l6ICVESCEMaMKF7HMeFmMtcyuuEYvXj8/view?usp=sharing
Please let me know if you need further assistance!
Hi @lgoldsten,
Thank you for your follow-up. If you received an “error during upload” message, it could be due to a few reasons such as file format issues or upload limits. To better understand how the import process works, you can test it on our demo instance here: Demo Instance Link.
For a visual guide, please refer to our video tutorial and download the sample CSV file here: Video & CSV Sample Link.
Currently, our plugin does not support importing hierarchical menus (e.g., with parent and submenu items). If this functionality is crucial for you, we can offer customization services to meet your needs.
Feel free to reach out if you need further assistance or if you’re interested in customization options.
Your feedback is not something we take lightly. The challenges you’ve faced with our plugin, particularly during critical times for your business, are significant, and we recognize the impact this has had. We genuinely appreciate you bringing these issues to our attention, even though it’s clear that we need to do more to regain your trust.
We want to assure you that we are committed to making meaningful improvements. This includes a thorough review of our support processes, better training for our team, and further development of the plugin to address the issues you’ve encountered.Hi @lgoldsten,
Yes, you can easily import pages and assign them to their corresponding parent pages using our plugin. To do this, simply include the parent page title in a field like ‘post_parent’ for each corresponding record in your import file. This will ensure that pages like ‘Our School’ and ‘Curriculum’ are correctly nested under ‘About Us.’
As for importing menus with the same structure, this feature is currently not supported. To help you understand, you can download a sample CSV file here: Navigation Menu CSV.