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Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter silvia74

    (@silvia74)

    Thank you for your answer.
    Is there any way to exclude a specific email from the coupon? I would like that user not to see the coupon entry field.

    Thank you

    Thread Starter silvia74

    (@silvia74)

    Hello Joseph.
    Regarding worpress and my Sql version I Know It’s important to update but I’m doing a restyling of the site so in the new version I’ll use the most recent version.

    Here are links to the screenshot

    https://snipboard.io/v2GoSm.jpg
    https://snipboard.io/GZD5LF.jpg

    But, the thing i would understand is.. why only one mail? if it would be a bad configuration, the problem would be with all the mail, every customer could be able to use coupon many times… instead, only one… I would to exclude in some way that mail.

    Thread Starter silvia74

    (@silvia74)

    Thanks for your answer. So, the problem occurs only with a specific mail. With all the other customers it works properly. This costumer is registered.
    Allowed mails is blank because I need to exclude the email and not allow it.

    Here is system status

    ### WordPress Environment ###

    WordPress address (URL): https://www.olimpiacosmetics.com
    Site address (URL): https://www.olimpiacosmetics.com
    WC Version: 6.7.0
    REST API Version: ✔ 6.7.0
    WC Blocks Version: ✔ 7.8.3
    Action Scheduler Version: ✔ 3.4.0
    Log Directory Writable: ✔
    WP Version: ❌ 5.8.4 – È disponibile una versione più recente di WordPress (6.0.1)
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: it_IT
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 100 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 1000
    cURL Version: 7.76.1
    OpenSSL/1.0.2k-fips

    SUHOSIN Installed: –
    MySQL Version: ❌ 5.5.62-38.14-log – Consigliamo l’uso di MySQL con versione minima 5.6. Per i dettagli: Requisiti WordPress
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 4.3.1
    WC Database Prefix: wp_
    Dimensione totale database: 65.56MB
    Dimensione dati database: 55.41MB
    Dimensione indice database: 10.15MB
    wp_woocommerce_sessions: Dati: 18.15MB + indice: 0.35MB + motore MyISAM
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    wp_woocommerce_shipping_zone_methods: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
    wp_woocommerce_payment_tokens: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
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    wp_woocommerce_log: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
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    wp_cmplz_services: Dati: 0.00MB + indice: 0.00MB + motore MyISAM
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    wp_yoast_seo_links: Dati: 0.02MB + indice: 0.01MB + motore MyISAM
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    ### Post Type Counts ###

    attachment: 621
    avada_faq: 6
    avada_portfolio: 6
    nav_menu_item: 111
    page: 73
    post: 60
    product: 22
    product_variation: 7
    pys_event: 1
    revision: 121
    seedprod: 2
    shop_coupon: 6
    shop_order: 403
    slide: 14
    themefusion_elastic: 2
    wpcf7_contact_form: 2

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (29) ###

    Advanced CF7 DB: by Vsourz Digital – 1.8.7
    Akismet Anti-Spam: by Automattic – 4.2.4
    Classic Editor: by Contributori WordPress – 1.6.2
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    Contact Form CFDB7: by Arshid – 1.2.6.4
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    Facebook for WooCommerce: by Facebook – 2.6.12
    Flexible Shipping: by WP Desk – 4.11.3
    Avada Builder: by ThemeFusion – 3.1.1
    Avada Core: by ThemeFusion – 5.1.1
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.4.0
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    ### Dropin Plugins (1) ###

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    ### Settings ###

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    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
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    variable (variable)

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    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –

    ### WC Pages ###

    Shop base: #4097 – /shop/
    Carrello: #4098 – /cart/
    Pagamento: #4099 – /checkout/
    Il mio account: #4100 – /my-account/
    Termini e condizioni: ❌ L’ID della pagina è impostato
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    ### Theme ###

    Name: Avada
    Version: 7.1.1
    Author URL: https://themeforest.net/user/ThemeFusion
    Child Theme: ❌ – Se stai modificando WooCommerce o un tema genitore che non hai costruito personalmente
    ti consigliamo di utilizzare un tema child. Vedi: Come creare un tema child

    WooCommerce Support: ✔

    ### Templates ###

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    ### Admin ###

    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
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    Daily Cron: ✔ Next scheduled: 2022-08-24 10:29:49 +02:00
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    ### Action Scheduler ###

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    Oldest: 2022-07-29 17:36:13 +0200
    Newest: 2022-08-24 10:25:27 +0200

    Pending: 3
    Oldest: 2022-08-24 10:29:53 +0200
    Newest: 2022-08-26 17:19:36 +0200

    ### Status report information ###

    Generated at: 2022-08-24 10:29:59 +02:00
    `

    Thread Starter silvia74

    (@silvia74)

    I created it gy marketing, Promo codes, add new…
    The values of usage limit are:

    Usage limit per coupon: Unlimited
    Usage limit per user : 1

    Thread Starter silvia74

    (@silvia74)

    THe problem was just hidden top bar in mobile… White screen compairs in device in which I hide top bar. When I Show it, I see the site….
    So to delete the problem I show top bar in all device.

    Thread Starter silvia74

    (@silvia74)

    I try your solution but nothing changed.

Viewing 6 replies - 1 through 6 (of 6 total)