shopyvision

https://freeimage.host/i/fgYlN0Q

Hello Woocommerce Team,

Please replicate the issue on below staging website.

https://qrjkj6kr85-staging.onrocket.site/

Issue on woocommerce end only and we try accessing Woocommerce->Status->Tools and giving below error.

https://ibb.co/0jnFhg7W

Please see below video for your reference related to the issue.

https://drive.google.com/file/d/1I4QvxP6bZERH1gdHxrQIlgvo2PgaNGIV/view?usp=sharing

Working fine on backend and issue caused in frontend only due to Woocommerce plugin.

Thank you so much for waiting. After checking further, I saw an error happening in this ajax: single-product-ajax.js?ver=2.9.1:91 Then, I started checking that the path was going to your theme, but the conflict it’s not related to the theme itself; it’s related to the WooCommerce plugin, and this WooCommerce/Action Schedules could affect background tasks, batch processing, and even hooks from your theme that’s using the mentioned AJAX. So, checking this situation even further, I checked that it was confirmed from the WooCommerce devs that it’s an issue related to their plugins, and there are even some GitHub issues created in the past, for example: https://github.com/woocommerce/woocommerce/issues/35868 I would highly recommend deactivating this plugin and getting in touch with WooCommerce support, because this action seems that added some rules that affected the theme as well, that’s why the error seems to keep happening even after restoring.

I checked the Stock Display Format and please find the screenshot attached for your reference.

https://ibb.co/6RcSCXRc

After updating woocommerce plugin, issue comes which is major one, that in backend we make them out of stock and in the frontend it is showing like “IN STOCK”. But, when we click on it, it is out of stock only. We are attaching below screenshot for your reference. 

https://ibb.co/XxggznNW
https://ibb.co/bM07gZC7

Please provide us update as soon as possible.

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Ltd. – 3.8.6<br>Advanced Editor Tools: by Automattic – 5.9.2<br>WC Cancel Order: by WpExperts Hub – 3.5<br>Engage 360: by Shiprocket – 3.1.8<br>Advanced Shipment Tracking for WooCommerce: by zorem – 3.8.5<br>WooCommerce Cart Abandonment Recovery: by Brainstorm Force – 1.3.3<br>WooCommerce Out Of Stock Last: by pileggi – 2.1<br>Premmerce Permalink Manager for WooCommerce: by Premmerce – 2.3.11<br>NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.20.0<br>TeraWallet: by StandaloneTech – 1.5.11<br>WooCommerce Legacy REST API: by WooCommerce – 1.0.5<br>PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 4.6.2<br>WooCommerce Smart Coupons: by StoreApps – 4.25.1 (update to version 9.48.0 is available)<br>WooCommerce: by Automattic – 10.0.4<br>Yoast SEO: by Team Yoast – 25.6<br>XL WooCommerce Sales Triggers: by XLPlugins – 2.10.0<br>YITH Infinite Scrolling: by YITH – 2.2.0<br>Zeropay WooCommerce Payment: by Zeropay – 1.0.0 Inactive Plugins (13)<br><br>Caldera Forms: by Caldera Forms – 1.9.7<br>Cashfree: by devcashfree – 4.7.7<br>CheckoutWC: by Objectiv – 5.3.1<br>CTX Feed: by WebAppick – 6.5.75<br>Facebook for WooCommerce: by Facebook – 3.5.5<br>GoKwik Checkout: by Team GoKwik – 1.1.8<br>WooCommerce Checkout Manager: by QuadLayers – 7.7.5<br>WooCommerce Coupon Listing: by webkul – 1.0.2<br>WooCommerce Multi-Currency PayUBiz: by PayUBiz – 3.8.1<br>WooCommerce Smart COD: by woosmartcod.com – 1.8.2<br>WP File Manager: by mndpsingh287 – 8.0.2<br>WP Rocket: by WP Media – 3.17.0.1<br>WP Rollback: by WP Rollback – 3.0.3 Dropin Plugins ()<br><br>advanced-cache.php: advanced-cache.php Must Use Plugins (3)<br><br>CDN Cache Plugin: by – 1.1.3<br>Elementor Safe Mode: by Elementor.com – 1.0.0<br>Index WP MySQL For Speed Upgrade Filter for mu-plugins.: by – 1.5.3 Settings<br><br>Legacy API Enabled: ✔<br>Force SSL: –<br>Currency: INR (₹)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: –<br>Enabled Features: analytics<br>marketplace<br>order_attribution<br>site_visibility_badge<br>remote_logging<br>blueprint<br>point_of_sale Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 275 MB WC Pages<br><br>Shop base: #6625 - /shop/<br>Cart: #6626 - /cart/ - Contains the woocommerce_cart shortcode<br>Checkout: #6627 - /checkout/ - Contains the woocommerce_checkout shortcode<br>My account: #6628 - /my-account/ - Contains the &#091;woocommerce_my_account] shortcode<br>Terms and conditions: ❌ Page not set Theme<br><br>Name: Shoptimizer<br>Version: 2.8.13<br>Author URL: https://www.commercegurus.com/<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>Theme type: Classic theme<br>WooCommerce Support: ✔ Templates<br><br>Overrides: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br>add-to-cart-with-options-stepper-layout<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>experimental-iapi-mini-cart<br>experimental-iapi-runtime<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>use-wp-horizon<br><br>Daily Cron: ✔ Next scheduled: 2025-08-11 19:39:39 +05:30<br>Options: ✔<br>Notes: 165<br>Onboarding: completed Action Scheduler<br><br>Complete: 2,693<br>Oldest: 2025-08-10 08:45:58 +0000<br>Newest: 2025-08-10 20:06:58 +0000<br><br>Pending: 243<br>Oldest: 2025-08-10 20:07:08 +0000<br>Newest: 2025-08-11 14:00:00 +0000 Status report information<br><br>Generated at: 2025-08-11 01:37:15 +05:30<br>