shoelessjoe300

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  • Forum: Plugins
    In reply to: [WooCommerce Admin] Where are the number coming from for the revenue report
    Thread Starter shoelessjoe300

    (@shoelessjoe300)

    5 years, 1 month ago

    Hey Ena,

    Today – Create and order, Say for $100
    Tomorrow, do a refund on the the order for the $100.

    On Wednesday do a revenue report for Monday (today) and it will show gross = 100, net = 0 taxes = 0, shipping = 0 and Total sales = 0 (which would be correct)

    Pull down the export for just Monday or use the API, you will not get the $100 refund data. On the data for that day you cant reconcile the day to the Revenue report because of the refund, discounts happening on separate days of the order.

    I would assume under the API the Order Totals fields would include refunds and discounts regardless of the the day you pull because the Order Totals are specific to the order and not the day.

    Thanks

    Forum: Plugins
    In reply to: [WooCommerce Admin] Where are the number coming from for the revenue report
    Thread Starter shoelessjoe300

    (@shoelessjoe300)

    5 years, 1 month ago

    Thank You Doug,

    I just noticed that Returns and Discounts are reported by the date and not the order total.

    If you grab the totals on the order from an export for one day it will not match the one day display on the Revenue Report.

    if an order was done on Monday and the refund was done on Wednesday, the display Revenue Report for the Monday date will not show the refunds which in turns messes up the calculations you sent in the prior email.

    Thanks
    Bobby

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