Shellbot

Your domain, your hosting and your WordPress install are three different things. If the domain is expired, you’ll need to renew that through the company you registered it with, and it should then point back to your WordPress site.

If you mean you’ve purchased a new domain and need to set up the WordPress site to use it, you can change some details in the database through your hosting control panel that would allow you to log in.

If you can clarify what exactly you need to do, we’ll do our best to help you out.

Oh I see, so the changes in the builder are reflected on the front end of the site, but only while logged in. Apologies, at first I thought the problem was that they weren’t reflected at all on the front-end.

Could you let me know what you’re trying to link to exactly (a link to an example page would be great) and where in the menu structure it should be? I’ll check it out from my end.

Ok there are two things I would try first off:

1) If it is a caching problem, emptying your browser cache could also help move things along. You can try completely disabling the caching plugin briefly as well, just to rule that out, but that’s covered in idea 2).

2) It’s possible your developer installed or updated a plugin recently that is causing an issue. Disable all plugins briefly and see if the problem persists, if not you can reactivate them one by one to find the culprit.

Hi

It looks like this only occurs on smaller-height screens. One way to fix it would be to prevent your logo from moving down when the menu is expanded like this:

img.popup {
  padding-top: 0px;
}

You can add that CSS code either into a custom CSS theme option (if you have one), or by using a custom CSS plugin.

Hi, no worries we all started somewhere 🙂

A lot of plugin authors offer dedicated support and it’s best to go directly to them with this sort of question rather than to the general WordPress support forums. They know their own plugin best, after all!

In your case, the Mailpoet developers have asked that free plugin users post their questions in the plugin support forum here. They should be able to help you out.

Thanks for the link.

It looks like this is generated by your theme, which means it’s 99% likely to be a theme setting and would be a simple case of fixing the typo in the setting field.

Unfortunately it’s a premium theme so we can’t get access to poke around the admin panel and tell you exactly where that setting is. Most themes will put them under Appearance > Theme options or similar, or there may be a top-level menu item called “Lemon Chili” (the name of the theme).

If you can’t find it and you’re unable to get in touch with the person who built the site for you, it might be worth sending a quick question to the theme developer who handles email support here: http://themeforest.net/item/lemonchili-a-restaurant-wordpress-theme-/4565068/support

Just to clarify, the problem persists when all plugins and custom themes are deactivated? You did say you’d disabled “most” so I just wanted to check you’ve tried it with all of them deactivated.

Hi

I’m seeing the same behaviour on your site, which suggests the malicious code is in your site rather than on your browser or computer.

In my experience the most efficient way to handle a hacking like this will be to contact your hosting company. They know what they’re doing, they’ll usually remove all malicious code and also let you know how the hackers got in (for example you may be running an outdated script somewhere that allowed access) so you can fix it.

You can also look into a plugin like WordFence to beef up your security and hopefully prevent the same thing from happening again.