WordPress "pop-ups and new tabs" issue

  • mkistler

    (@mkistler)


    10 years, 10 months ago

    Hi All,

    I’m wondering if anyone has had this experience with their site: As soon as you go to the site or click a link (from the menu for example) a new tab will open with some sort of “advertisement”. It does not happen every time I go to the site, but maybe half of the time.

    http://nasportscar.com is my site.

    If anyone has any ideas of what might be causing this or how to fix it, it would be greatly appreciated!

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Shellbot

    (@shellbot)

    10 years, 10 months ago

    Hi

    I’m seeing the same behaviour on your site, which suggests the malicious code is in your site rather than on your browser or computer.

    In my experience the most efficient way to handle a hacking like this will be to contact your hosting company. They know what they’re doing, they’ll usually remove all malicious code and also let you know how the hackers got in (for example you may be running an outdated script somewhere that allowed access) so you can fix it.

    You can also look into a plugin like WordFence to beef up your security and hopefully prevent the same thing from happening again.

    Thread Starter mkistler

    (@mkistler)

    10 years, 10 months ago

    Thanks a lot Shellbot, I’ve contacted my host to start looking into it. I’ll look at WordFence as well. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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