Thomas Shellberg
Forum Replies Created
-
Use the following plugin to test for TLS 1.2 compatibility on your site:
https://wordpress.org/plugins/tls-1-2-compatibility-test/
Your server certificate bundle may not be updated or compatible with TLS 1.2. You’ll want to check to make sure the certificate meets the following:
• HTTP 1.1 or newer
• HTTPS only
• TLS 1.2 or newer only
• 2048-bit, SHA-256 certificates signed with VeriSign’s G5 rootBest regards,
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] unable to update my new cardHello there,
Changes to payment methods are accomplished on the My Account page, not the Checkout page itself. If a user wishes to add a new payment method to their account from the Checkout page, they can just check out with a new card.
Best regards,
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Accept ACH paymentsMarking as resolved, although it is something that we’d like to add in the future.
The country should be passed from PayPal to WooCommerce, so there may be a problem there. I would first try disabling non-WooCommerce plugins when testing this, as there might be a plugin conflict causing this problem. If it works fine with plugins disabled, re-enable them one at a time until you can determine which plugin is causing the problem.
Best regards,
- This reply was modified 9 years, 5 months ago by Thomas Shellberg.
Forum: Plugins
In reply to: [WooCommerce PayPal Checkout Payment Gateway] Doesn’t work.Hello there,
Were you able to narrow down the source of the problem?
Claudio,
As Mike stated, it’s not part of our plugin, but if you really wished to do this, you could add custom PayPal buttons to a page. This would be outside of the scope of our plugin, though, and would require customization.
Best regards,
Please check your server certificate bundle used for PayPal transactions(not your site’s SSL). PayPal recently updated their security protocols which are now live in the Sandbox environment. Please contact your host to make sure that it complies with PayPal’s security updates:
• HTTP 1.1 or newer
• HTTPS only
• TLS 1.2 or newer only
• 2048-bit, SHA-256 certificates signed with VeriSign’s G5 rootYou can also use a really simple plugin to make sure that the site is compatible with TLS:
Even if the shipping costs are not calculated automatically on the cart page, shipping costs should be calculated on the Checkout page and sent to PayPal. Does this behavior occur for all shipping costs? You can test with the default Flat Rate option.
You can tell WooCommerce to use a default shipping location:
Forum: Plugins
In reply to: [Braintree for WooCommerce Payment Gateway] JS not loading.It looks like it’s working on the site now, are you still having this trouble?
Forum: Plugins
In reply to: [WooCommerce] Separate WooCommerce from WordPress blogWooCommerce can coexist with a standard WordPress site without a problem. It automatically creates a /shop/ page(not an entirely separate site) which displays your products. I wouldn’t recommend having totally separate sites.
Forum: Plugins
In reply to: [WooCommerce] Prices shows without tax before cartYou probably have prices set to display with tax, but since the shop doesn’t know the billing address until Checkout(if you’re not logged in), it cannot yet calculate taxes.
Forum: Plugins
In reply to: [WooCommerce] Center align the title and buttonYou’ll need to add some CSS to your theme, either with a child theme and CSS rules in a style.css file or with a plugin(Jetpack has a CSS addition feature). The best way to go about this is to tweak the CSS using your browser’s Inspect Tool.
If you’re not familiar with troubleshooting/tweaking CSS, this is a really good tutorial for testing changes in your browser:
Forum: Plugins
In reply to: [WooCommerce] Filter by Price bugThis has been fixed but not yet released; you can see the related github bug report here:
Forum: Plugins
In reply to: [WooCommerce] Download and Upload functionalityIt really depends how you want to offer the uploading process. If you want to offer just a single upload function at the end of checkout(as if it doesn’t matter what they upload in regards to pricing), there’s a plugin for it:
https://wordpress.org/plugins/woocommerce-upload-my-file/
Otherwise, if you need to charge per upload file you can use Product Add-Ons:
https://woocommerce.com/products/product-add-ons/
Adding a unique downloadable file to an order afterwards is tricky and not something built into WooCommerce by default AFAIK. There’s a tutorial for something like that here:
http://spiderflystudios.com/resources/woocommerce/#orderattachments
Forum: Plugins
In reply to: [WooCommerce] CSV ExportThere might be a permissions problem with your /uploads/ folder. I would reset the permissions to make sure it is writeable as well as children directories.
If you still have problems and have a license for the plugin, create a ticket at WooCommerce.com for help with this.