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  • Thread Starter shawnta0836

    (@shawnta0836)

    I checked everything. Although I enabled the debug mode, nothing comes up when i try to calculate shipping cost on the site. I continue to get “There are no shipping methods available. Please ensure that your address has been entered correctly, or contact us if you need any help.” I also received a message saying “Product 1 is missing weight” although i selected “pounds” in the weight portion of UPS shipping.

    is this the debug data:

    
    ### WordPress Environment ###
    
    Home URL: http://www.styledwithpride.net
    Site URL: http://www.styledwithpride.net
    WC Version: 3.2.1
    Log Directory Writable: ✔
    WP Version: 4.8.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.31
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.54.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.36
    Max Upload Size: 2 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.0.8
    WC Database Prefix: wp_
    Total Database Size: 5.34MB
    Database Data Size: 4.63MB
    Database Index Size: 0.71MB
    wp_woocommerce_sessions: Data: 0.03MB + Index: 0.00MB
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    wp_commentmeta: Data: 0.00MB + Index: 0.01MB
    wp_comments: Data: 0.00MB + Index: 0.01MB
    wp_links: Data: 0.00MB + Index: 0.00MB
    wp_options: Data: 1.18MB + Index: 0.04MB
    wp_postmeta: Data: 1.42MB + Index: 0.45MB
    wp_posts: Data: 0.77MB + Index: 0.11MB
    wp_revslider_css: Data: 0.09MB + Index: 0.00MB
    wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
    wp_revslider_navigations: Data: 0.01MB + Index: 0.00MB
    wp_revslider_sliders: Data: 0.08MB + Index: 0.00MB
    wp_revslider_slides: Data: 0.48MB + Index: 0.00MB
    wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
    wp_termmeta: Data: 0.00MB + Index: 0.01MB
    wp_terms: Data: 0.00MB + Index: 0.01MB
    wp_term_relationships: Data: 0.02MB + Index: 0.04MB
    wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB
    wp_usermeta: Data: 0.01MB + Index: 0.01MB
    wp_users: Data: 0.00MB + Index: 0.01MB
    wp_wap_nex_forms: Data: 0.28MB + Index: 0.00MB
    wp_wap_nex_forms_email_templates: Data: 0.02MB + Index: 0.00MB
    wp_wap_nex_forms_entries: Data: 0.02MB + Index: 0.00MB
    wp_wap_nex_forms_files: Data: 0.02MB + Index: 0.00MB
    wp_wap_nex_forms_stats: Data: 0.16MB + Index: 0.00MB
    wp_wap_nex_forms_stats_interactions: Data: 0.02MB + Index: 0.00MB
    wp_wap_nex_forms_views: Data: 0.02MB + Index: 0.00MB
    
    ### Post Type Counts ###
    
    attachment: 403
    customize_changeset: 1
    nav_menu_item: 59
    page: 42
    portfolio-item: 1
    post: 2
    product: 24
    product_variation: 5
    proofing-gallery: 14
    revision: 86
    shop_order: 1
    testimonials: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ❌Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔
    
    ### Active Plugins (10) ###
    
    Elated CPT: by Elated Themes – 1.0
    Elated Instagram Feed: by Elated Themes – 1.0
    Elated Twitter Feed: by Elated Themes – 1.0
    WPBakery Visual Composer: by Michael M - WPBakery.com – 5.1
    Limit Login Attempts: by Johan Eenfeldt – 1.7.1
    Slider Revolution: by ThemePunch – 5.4.1
    UPS (BASIC) WooCommerce Shipping: by XAdapter – 1.2.7 – Not tested with the active version of WooCommerce
    Who Stole the Text Justify Button ?!: by Jean-Baptiste Audras
    project manager @ Whodunit – 1.0
    
    WooCommerce PayPal Powered by Braintree Gateway: by WooCommerce – 2.0.4 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.2.1
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Shop base: #5 - /shop/
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
    My account: #8 - /my-account/
    Terms and conditions: ❌ Page not set
    
    ### Theme ###
    
    Name: styled with pride
    Version: 1.0
    Author URL: http://nesscitystudio/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
    Overrides: azaleawp/woocommerce/content-product.php version 2.6.1 is out of date. The core version is 3.0.0
    azaleawp/woocommerce/global/quantity-input.php version 2.5.0 is out of date. The core version is 3.2.0
    azaleawp/woocommerce/product-searchform.php
    
    Outdated Templates: ❌Learn how to update
    
    Thread Starter shawnta0836

    (@shawnta0836)

    Yes…It is the “UPS WooCommerce Shipping Method Plugin”

    Thread Starter shawnta0836

    (@shawnta0836)

    My website was set up using the UPS (Basic) Woocommerce shipping plug in. I have inputted all correct data into the UP (Basic) portion of Woocommerce, but I keep getting the error ” There are no shipping methods available.” Really don’t know what to do. I spent an hour and half on the phone with UPS this morning and they said all the information was put in correctly but that there may be an issue with the UPS plug in. Desperately need help…

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