shanecoll
Forum Replies Created
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Hey thanks for your great feedback, customers like you help our team to continuously improve our plugin.
1. Have you tried using any of our themes available at our site? Some of them are free and are designed to specifically work with Jigoshop. As for other themes, we do our best to remain as compatible as possible, however due to the wide variety of themes available we can’t guarantee compatability with everything.
2. We would have to take a look at your site to help you with this issue.
3. Sorry about the issues with taxes, we are continuously working to improve our tax handling. If you would like help with this, we could take a look at your site.
4. This could be a theme issue, we can take a look at your site to check it out.
5.This is our custom theme “Jigotheme”. It features some customization as it is one of our premium themes.
Once again we are very sorry about your experience with Jigoshop and we will do our best to assist you. Please send all the issues and system information to support@jigoshop.com
Forum: Plugins
In reply to: [Jigoshop] Order details on the checkout page being hiddenIf it’s only happening when logged in, it probably has something to do with a plugin that is only active when a user is logged in.
I would recommend playing plugin detective and disabling plugins that fit this description; then figuring out which is causing the “-1” to appear based on simply refreshing the page when a new plugin is disabled.
Feel free to reply with any updates! 😀
Forum: Plugins
In reply to: [Jigoshop] Product Options – not working in IE11Hey Keith,
Could you please send your login/system information to “support@jigoshop.com” for further assistance?
Forum: Plugins
In reply to: [Jigoshop] Order details on the checkout page being hiddenHey again Chris,
Strange, I still can’t seem to reproduce this.
Please send all Jigoshop system info to “support@jigoshop.com” for further assistance.
Forum: Plugins
In reply to: [Jigoshop] Order details on the checkout page being hiddenHey Chris,
Sorry about this, however I can’t seem to reproduce the issue in Chrome, Firefox, or Internet Explorer.
Could the details on how to reproduce this be further elaborated on?
Forum: Plugins
In reply to: [Jigoshop] Grouped products not workingHi veronicab,
I apologize for the inconvenience and want to let you know we’ll be updating the docs shortly. For now, follow these steps:
- In the product you would like to add the grouped product to, navigate to the “Grouping” tab in the product data.
- Select the product group you would like to add to from the dropdown box.
- Update the product.
I hope this helps!