Sean Davis

Hi there,

This actually wouldn’t be EDD related. One could also argue that it’s not specific to Stocky either, though a solution to the problem would require tweaks to Stocky.

Featured Images are a WordPress feature and Stocky simply uses that feature to display the uploaded image in multiple places and in different dimensions. That means in order to display a different image either of those places (thumbnail or product page), one of those two locations have code that needs to be tweaked to pull an image from another source. Likewise, the upload point of that other source would now have to be established as the Featured Image setting is not being used for it anymore.

I think a great place to start is the Multiple Post Thumbnails plugin. It will allow you to add an additional “Featured Image” type setting to your downloads. Then, you’d have to turn to Stocky for the tweaks so that the new image will show in whichever space you choose.

I hope that makes sense!

Hi there,

What you are describing can be done but it will require custom development. Two things will need to be done.

1. You’ll have to make sure you are collecting the necessary information at checkout. Depending on your settings, you may already be collecting an address, perhaps for tax purposes or based on your payment gateway. But if not, you’ll want to make sure you collect this information regardless of your settings. To do that, you may need to use our Checkout Fields Manager extension. https://easydigitaldownloads.com/downloads/checkout-fields-manager/

2. With the information collected, you’ll then need to add your own custom email template tag. We have a simple method for doing that as seen in this documentation: http://docs.easydigitaldownloads.com/article/568-edd-email-template-tags-filter You’d use the $payment_data to output the information in your emails in place of your custom tag.

Hi Tia,

I took a look at the theme and actually couldn’t get the infinite scroll to show up. Is it implemented by the theme or another tool you’re using, perhaps Jetpack? If it’s in the theme, I apologize for overlooking it.

It can definitely be hidden with CSS but I think the best route is to figure out what’s adding it and remove it properly.

What you’ve described is typically called a lightbox. There are several plugins that will turn your linked images into a lightbox display, but it’s not built directly into WordPress.

Try starting here: https://wordpress.org/plugins/search.php?q=lightbox

Hi there,

So it’s really hard to tell what’s going on from the outside looking in but I think I have a general idea of what is happening. I’ll explain the best I can.

So, the first thing to note is that the downloads shortcode behaves in a similar fashion to a blog post excerpt/summary on a blog home or post archive. What I mean by that is the truncated content that outputs as an excerpt comes from the exact content that is being output on the single page (in this case, the single download page).

The problem is depending on what modifications have been made to the output of a single download page, it may display broken when just a portion of it is taken and displayed through the downloads shortcode.

For example, on this page here, I can see the “Revival History” tab is started but none of the other tabs are present. I can also see from looking at the source code that your downloads are displaying excerpts instead of full content (or no content at all). The problem with that is excerpts (whether it’s a download excerpt, a post excerpt, or any other post type) will count out a certain number of words and stop… no matter what. It’s basically taking a chunk of your tabbed interface based on word count and then truncating. That’s why you only get a portion of the content.

Again, because I’m looking from the outside, I can only speculate here. But based on my experience, what you need to do if you intend to have your download content tabbed that way is either include the full content from your downloads shortcode or no content at all. However, if you intend to have your downloads display like this, all you should be showing from your downloads shortcode is the download title and its thumbnail.

That said, it appears that you aren’t actually using post/download featured image functionality to display your product image. It appears that you have added the image directly to the content. If that’s the case, EDD has no way of knowing that the image in the content is intended to be the product thumbnail. Likewise, excerpts do not show images at all. They strip all HTML and just output text (that’s default WordPress functionality).

So, considering everything I’ve mentioned, it seems to me like what you’d need to do to mimic this layout is:

1. Verify that your theme supports Featured Images. If it does, use that setting to add your font image. Do not just add the image to the content.

2. Do not display download excerpts (or content) from your downloads shortcode. Just the title and the thumbnail (which, again, can only read the Featured Image setting).

You’d use the downloads shortcode doc to adjust the output. Also note that you can override downloads shortcode template files from your theme to customizer the output even further. See this doc for more information.

I’m sorry this is such a long reply but it should provide some clarity and get you pointed in the right direction. Let me know what happens after making some adjustments.

Great! Happy to hear that did the trick. Glad I could help.

I see some CSS styles in a file called additional.css. It appears that some of the CSS has change your font for headings (h1 through h6). Where is that CSS file coming from? Looks like it might be coming from a custom CSS panel in your theme. Did you add it?

Hi there,

Unfortunately, you’ll need to have separate tickets for separate issues, as this one needs to be marked resolved. I see that you already have another ticket open for the images. I’m sure you’ll get a response soon.

Glad I could help with the original issue.