It is a custom theme, and unfortunately things didn’t end so well with our designer, so we uploaded his files to our own hosting site.
The header I currently have is ” register now for music lessons”. you’ll see it comes up below that blank space. I was hoping there would be an option in Appearance – header for 2 headers, one on top of another. no such luck.
thanks for responding. Yes it is no longer there, and someone else originally put it there. but I do have the banner image to put in that blank space, how would I do it?
clearing the cache did it, thank you!