sam1001
Forum Replies Created
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Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] Capture Customer IP?@bngdesign I have posted a reply above with links, i’d appreciate if u have a look.
Anyways, An update here @bngdesign there is a plugin in woocommerce store which does post the correct IP. But that plugin doesn’t support Payer Auth (VBV/MSC) so no use for me. this is the plugin : https://wordpress.org/plugins/woofunnels-woocommerce-nmi-gateway
Not sure what that plugin is doing right which your plugin is not doing. But charging customers from an IP (our website SSL) and not from their geolocation on their devices(Computers/tab/cell) raises red flags for the customer’s bank and then they decline trxn.
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] Capture Customer IP?Here is the screenshot of a transaction customer did with us.
Now, we always do auth first and settle/capture the next day.IP shows on the bottom as marked red.
I’ll email you and hopefully we work this our, I’d really appreciate your help as this IP thing is making me crazy. Just today I charged another customer and payment got stopped right at Verified by VISA probably because VISA/Customers Isser Bank is thinking the payment is being charged on a completely different IP than the billing address location. So customer has to call the bank and tell them it’s ok charge and nothing is wrong. I am including the screenshot of that too.
I have emailed you, Thanks.
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] Capture Customer IP?Please do.
MY store setup is like this :
DOMAIN AND HOSTING IS ALL GODADDY
STORE IS ON WORDPRESS.
HAVE YOUR PLUGIN INSTALLED
HAVE SSL WITH CLOUD FLARE (FREE SSL)
HAVE SIMPLY SSL PLUGIN INSTALED (IN CASE SOME IMAGES THROWS ERROR FOR SSL, IT’S KINDA FORCE SSL THE WHOLE STORE).BNGDESIGN , I think the support and updates on this plugin is really slow and it’s kinda no support actually apart from just a reply we get from you, I mean don’t take me wrong, I do appreciate that but if money is what it takes to get better and faster support with faster updates, I think it’s high time you make this plugin paid as paying anyways right now doesn’t entitles us updates or faster support.
I remember asking for card logos on checkout and you said it will be there on new update and it has been I believe 4-5 months and nothing.
I would really appreciate if your plugin can give correct IP of the customer to NMI rather than our website SSL CLOUDFLARE IP and to the bank’s payer auth so that our declines be less.
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] Masking credit card info?BNGDesign no update has been done from quite a while for the plugin, we would really appreciate if we can get an update and masking CC info would be an awesome addition.
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] 3D Secure VBV/3DS not working?Looks like the problem was from NMI’s end. They fixed it and now it’s working.
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] 3D Secure VBV/3DS not working?Sent email
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] 3D Secure VBV/3DS not working?Still saying “Out engineering team is working on it” shit. I reached out to Cardinal Commerce as they re their back end processor for 3d secure, and they said something is up with the gateway as everything seems fine from their end.
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] Masking credit card info?BNGDesign, can we expect an update regarding this feature as your plugin hasn’t been updated from quite a while, would appreciate an update for the plugin.
Thankyou.
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] 3D SecureYes, my business is located in US. For some reason 3D Secure don’t work anymore now from last 5-7 days. My 6 transactions went through in one click without redirecting customer for 3d secure. I thought the problem is with plugin however I checked with NMI and they acknowledged that the problem is with their side. They said that 4-5 more businesses have told them about this issue and their engineering team is looking into this. Plugin should not be a problem as it hasn’t been updated from quite a while and 7 days ago my transactions were going through 3d secure. So it’s definitely something is up in gateway or may be eCommerce/word press as I updated them recently.
- This reply was modified 7 years, 4 months ago by sam1001.
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] 3D SecureI think you don’t know how liability shift works.
All you need is 3DS/VBV/ASK implementation on the gateway level, once it is done, it really doesn’t matter if customers card issuer doesn’t offer 3dsecure, if you did offer the customer at the time for the protection and if they don’t enroll or click on “do not activate” the liability is still shifted. It’s regardless if your customer goes through the process or not. as for the bank , merchant did offer the protection but customer didn’t go through it , or if the issuer doesn’t have the feataure on the card, your business is still protected.
Yes, you can change the settings for all protections in gateway portal if you want to reject or not.
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] 3D SecureYes. My Provider is EMS and gateway is NMI.
3d secure is enabled on the gateway only, i haven’t done any config with this plugin and in my transaction reports, all comes protected.
here u go : https://i.imgur.com/KWiHtVQ.png
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] 3D SecureNo sir, I use NMI with this plugin and my 3d secure works absolutely fine.
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] 3D Secure3D Secure is implemented by the gateway provider and not the plugin. If it’s already enabled by gateway then do a LIVE transactions(test transaction won’t redirect for 3d secure verification) and it should work fine.
Forum: Plugins
In reply to: [NMI Gateway For WooCommerce] is this direct post of 3-step?this happened in test transactions only, when we moved to live transactions, it went to 3 step.
