Ryan Ray

Hi Christoph,

Of course, I appreciate your understanding and patience. I hope they can help get that solved swiftly for you!

Hi Christoph,

Thanks for the message and thread regarding a 3DS confirmation pop-up. Are you using real card numbers in your testing or would you have Stripe in test mode?

I ask as 3DS confirmation would only appear if the card or issuing bank requires it. With Stripe you can put it in test mode, ideally on a staging copy of your site, to then use a test card number that would trigger a 3DS confirmation form. See those test numbers here. –> https://stripe.com/docs/testing#regulatory-cards

I hope this helps so far, let us know if you’ve got further questions. Thanks!

Hi @nellybongo & @pizzapie79,

Thanks for reporting this issue regarding emails for the last months revenue report.

Could either of you start us down the troubleshooting road by sending us your system statuses here? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

I then tried replicating this on my own site, luckily I had enough test transactions from the last month to trigger the email. I did receive my email though, which is good news at the least.

Image link: https://d.pr/i/ZxQnVe

I’d then be curious just to confirm that all other emails on your site work as well. The transactional ones from WooCommerce, and then any other reports (as mentioned) do get emailed too. Just for some odd reason neither of you receive the last month revenue report?

Finally out of curiosity, since you can see the file that should be sent to you, what is the final size of that report?

Thanks!

• This reply was modified 4 years, 7 months ago by Ryan Ray.

Hi @mstudioil,

Thanks for the question regarding selling large files via WooCommerce and Google Drive.

I’m not sure another method will work given that the files are hosted elsewhere. Normally WooCommerce uses an .htaccess file to help protect the location of your products. But this .htaccess file may not be able to help mask things when the files are hosted elsewhere.

There might be a solution that could help in another forum thread here. –> https://wordpress.org/support/topic/download-problem-10/

I hope this helps so far, let us know if you’ve got further questions. Thanks!

Hi @amafino,

How can i replase Star.woff with .svg

Thanks for the question. I think this will take a little bit of custom work to make happen. Essentially finding how this font is added to WooCommerce, removing it, then replacing with your own font or way to use an SVG star icon.

https://d.pr/i/8PmeAx

To backup one step there as well, this star.woff is a font family just for the star icon used in reviews in WooCommerce. It comes in many different formats, one of which is an SVG version. But generally a .woff (Web Open Font Format) is more broadly supported across browsers and devices.

Is there a reason you’re wanting to force this to use the SVG file?

Hi @beprofit,

Thanks for contacting us here and explaining the issue you’re running into with the latest version of the API.

> Alternatively, if there are no such plans, how safe it is to fall back to Legacy API for this? Are there any plans to kill it completely, if so when?

I’m not aware of why functionality would’ve been removed from the API, perhaps it’s just been moved? Either way, I’d assume you are comfortable with GitHub and if so do you mind creating an issue for that functionality. Our developers there are best suited to chime in with API changes and if you can still get the data you need out of the latest API.

https://github.com/woocommerce/woocommerce/issues

Thanks!

Hi @katemacmillan,

Happy to help, hopefully that works for you until a better option exists! Best of luck. 🙂