Ryan Ray
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Orders page bug after WordPress 5.0.2 UpdateHi @kengmick,
Ahh, doh! I see what you were saying now, you’re still getting email notifications for new orders even though the All orders view is empty at the moment. Thank you for clarifying.
And @newuser33 we can definitely help troubleshoot your email issue in a new thread. We can see if it’s related to 5.0.2 or perhaps something else.
Thanks all!
Forum: Plugins
In reply to: [WooCommerce] Orders page bug after WordPress 5.0.2 UpdateHi @kengmick,
It sounds like you are having a separate email issue, unrelated to the All orders screen showing no order as of WordPress 5.0.2.
If we can help out with this please do create a new post here in the forums. 🙂
Forum: Plugins
In reply to: [WooCommerce] Orders page bug after WordPress 5.0.2 UpdateHah, thanks @martian36,
Not just me, all of us here at WooCommerce are. 🙂
Forum: Plugins
In reply to: [WooCommerce] Separate categories from products?Hi @telfire,
What do you mean specifically by having them in separate divs? What purpose would that serve out of curiosity? Is your end goal to do something like the homepage of Storefront does?
E.G.?
Link to image: http://cld.wthms.co/0p8LVB- This reply was modified 7 years, 6 months ago by Ryan Ray.
Forum: Plugins
In reply to: [WooCommerce] Orders page bug after WordPress 5.0.2 UpdateHi all!
(@martian36, @santiagom86, @newuser33, @lpburny, @indrektamming, @bigtrousers)
We’re aware of the issue and have found what’s causing this. We’re working on the fix right away as well. Thankfully you can still access orders based on their specific order status, so in the mean time I would recommend to use those statuses to help manage your orders. You won’t need to wait long as a fix will be released ASAP
Forum: Plugins
In reply to: [WooCommerce] Shipping methodsThat does make sense, essentially you need to split a cart to use different shipping methods depending on the products in the cart.
This will take an extension or some custom code if I’m on the right path here. Luckily there is one made for this on WooCommerce.com called Advanced Shipping Packages.
Forum: Plugins
In reply to: [WooCommerce] WP 5.0.1 breaks WooCommerce csv import?Hi @linuxhombr3,
Had you tried to rename your CSV file? You should be able to change the file extension from foo.csv to foo.txt and that will upload/import.
Also, if you can upload the CSV file via FTP or another file manager to your server you can use the advanced options to tell the product importer to grab it from the server. That should work as well in sidestepping the import issue with WordPress at the moment.
E.G. – Products -> Import -> “Show advanced options” -> set the path to your .csv file (e.g. ‘wp-content/uploads/your-new-products.csv’) -> Press Continue.
Forum: Plugins
In reply to: [WooCommerce] WP 5.0.1 breaks WooCommerce csv import?Hi @linuxhombr3,
At the moment I wouldn’t recommend using one of the previous versions of WordPress where the CSV import worked fine. I say that as the updates fixed some bigger, and now known to bad actors, security holes.
There is a patch for this issue coming to either WordPress 5.0.2 or 5.0.3, and I believe that if the patch is pushed to WordPress 5.0.3 that we’ll also put out a fix in WooCommerce 3.5.3. I could be wrong on that, but do follow along with the thread on this issue via GitHub.
Did none of the mentioned solutions work for you?
Forum: Plugins
In reply to: [WooCommerce] Price Missing from Product PageHi @anjiharris,
Thank you for the update and I’m glad you found out what was causing it! Sounds like a goofy option for a theme to have to me, only kidding.
Have a great week!
Forum: Plugins
In reply to: [WooCommerce] Shopping Carting Missing After Update to WordPress 5.0Hi @anjiharris,
Ah great, glad you’d found it was a quick theme option to change. I apologize I didn’t reply sooner as well.
If you have any further questions, please do start a new thread.
Thanks!
Hi @ frankbiganski,
Thanks for disabling that for the time being. I would open up the Customizer and head into the Additional CSS section and add this. Adjust the amount of pixels or change it to percent as needed.
.woocommerce .products .product { margin-bottom: 30px; }For example using 5% instead of 30px looks like this and would remain more flexible on different screen sizes.
Link to image: http://cld.wthms.co/LQ0KzF- This reply was modified 7 years, 6 months ago by Ryan Ray.
Forum: Plugins
In reply to: [WooCommerce] The box for selecting all orders has disappearedOf course, you are very welcome. If that doesn’t work would you let us know and also send us your system status report?
Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.Forum: Plugins
In reply to: [WooCommerce] VAT price WooCommerceHi Sandra,
To help clarify you are wanting something like this, right?
Link to image: http://cld.wthms.co/vzMJEpForum: Plugins
In reply to: [WooCommerce] Price Missing from Product PageHi @anjiharris.
It looks like something in your theme options is adding CSS that hides the product price here.
Link to image: http://cld.wthms.co/Oz3EMAIf I disable that line in my browser the product price comes back. It seems like it is added in a theme option in some way or another.
Link to image: http://cld.wthms.co/4seBS5Forum: Plugins
In reply to: [WooCommerce] The box for selecting all orders has disappearedHi there @carlwan,
I would first try some conflict troubleshooting as this is likely caused by a conflict with your theme or with another plugin.
The best way to determine if the issue is being caused by a theme and/or plugin is to temporarily switch your theme to Storefront and disable all plugins except for WooCommerce.
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
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Tools to help you troubleshoot:
Meks Quick Plugin Disabler is a plugin you can install which will remember what plugins you currently have active so it’s easy to switch them back on. Link: https://wordpress.org/plugins/meks-quick-plugin-disabler/
You can clone your site to a staging environment and perform tests without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin. Link: https://wordpress.org/plugins/wp-staging/