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Forum: Plugins
In reply to: [Kadence WooCommerce Email Designer] Works fine, but customer-processing-oder-Mail doesn’t load in the Emaildesigner?

Thread Starter rprinz
(@rprinz)

7 years, 2 months ago

Hey Ben,

thank you for your support. I thought of deactivating the Germanized-PlugIn, but it finally just worked by copying backup data of the Kadence plugin and the woocommerce email templates. So it had nothing to to with Germanized, rather an data overriding issue.

Thanks again for your help and fast respond!

Kind regards,
Raphael

Forum: Plugins
In reply to: [Kadence WooCommerce Email Designer] Works fine, but customer-processing-oder-Mail doesn’t load in the Emaildesigner?

Thread Starter rprinz
(@rprinz)

7 years, 2 months ago

Hi Ben,

ok, I think I got that.
So I just tested it again with real orders to see the changes.
When I select a previous order (customer-processing-order-mail) for customizing in the Kadence editor I can change the Headline, Subheadline and the subject text and they override the default settings from Woocommerce. That’s good. But somehow I can’t change the body of that E-Mail. It always takes the default bodytext, no matter what I change in the Kadence designer.

I hope it gets clearer now.

Raphael

Forum: Plugins
In reply to: [Kadence WooCommerce Email Designer] Works fine, but customer-processing-oder-Mail doesn’t load in the Emaildesigner?

Thread Starter rprinz
(@rprinz)

7 years, 2 months ago

Hi,

I can’t select the mockup-order. But it works with recent orders.
I want to customize the mockup, so all future Mails look the same.

Raphael

Viewing 3 replies - 1 through 3 (of 3 total)