royalmicer
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Unable to login to wp admin when woocommerce is activedThanks Mike
I added the code to in theme functions.php, but it not make any difference.
Still cant login.Forum: Plugins
In reply to: [WP WooCommerce Mailchimp] Exporting to lists based on product purchasedIf you have a list please add me to it so i can be informed when the feature to add customers to list based on products purchased as i would be really interested to buy the plugin then.
Many thanks
Forum: Reviews
In reply to: [W3 Total Cache] Really poor support and follow up on paid servicesAgain another day has gone past and despite my sending a email to both Frederick and Willie, i received no response and nothing has been done.
It is now 1 week since i ordered and paid $200 for Linux server optimization and plugin configuration.
Will clear some work and then proceed with a Paypal Dispute
Forum: Reviews
In reply to: [W3 Total Cache] Really poor support and follow up on paid servicesI have not heard anything again for over 36 hours.
It has been 1 day short from 1 week ago that i ordered, and so far basically NOTHING has been done apart from 2 new plugins that was installed on my site.
The plugin ( W3TC ) is exactly as it was a week ago and nothing has been done on my server either.
At this time i am not very impressed with the way these guys conduct business –poor communication, lack of responsibility and not fulfilling orders
Forum: Reviews
In reply to: [W3 Total Cache] Really poor support and follow up on paid servicesGlad to update that work has finally started on my server after this post and a follow up email.
Received some emails from Willie with recommendations and suggestions. And this alone has already improved performance.
I will update my server performance pre and post the paid optimization and then a final feedback once all are completed.
Just glad things finally started to move forward
Forum: Plugins
In reply to: [W3 Total Cache] Rate Us popup keeps showingSame here the Rate us pop up does not go away, even i have shared it via twitter.
Really annoying
thanks
@jrf — Thank you very much, the fix worked for me.
After posting the above review i was contacted by the Customer Support Manager, who apologized about the billing issue, and explained how the system work.
The Customer Support Manager corrected the billing problem on my account and my service is active again.Unfortunately WordPress does not allow me to delete or edit my original review so i am posting the follow up.
All in all i believe Clickdesk is the best chat support for WordPress, it’s features by far exceed that of it’s rivals, and i will continue to use it for a long time because despite the occasional billing issues i am happy with the service itself.
I would change the star rating to 5 stars if WP allowed me to edit it.
Forum: Reviews
In reply to: [WooCommerce] The Worst Support !!!!I managed to find what was causing the problem,
The WooCommerce Customer Relationship Manager, extension is not compatible with WC 2.1.0, when i deactivate that extension all worked fine and i can add order notes.
Support center screenshots above speaks for themselves with regards to response time….
Have said what i wanted too so i am done here
Yes there might be 40 emails but some were complementing you, giving suggestions and pointing out mistakes like the hour which was not updating or the missing 56 minute in scheduling. Maybe if you responded to the tickets there wont be all the emails
Dude, u must be mistaking me for someone else.
I have 7 support tickets, of which 3 remains unanswered since 2 weeks or longer.
Please post a screen shot of the support tickets where f word was used or any cursing — you are lying !!!!
And just to proof you are lying here is the screenshot:
Summary of my open support tickets : https://dl.dropbox.com/u/13369868/Next%20-%20Summuary.jpgThe content of the 3 Open tickets:
Tickets 1 : https://dl.dropbox.com/u/13369868/Next%201.jpg
Ticket 2: https://dl.dropbox.com/u/13369868/Next%202.jpg
Ticket 3 : https://dl.dropbox.com/u/13369868/Next%203%20.jpgSo as you can see not a single “F” word and no curing. Really dude if you looking to make the reviews look nice by saying i lied and cursed and used bad words, then you just failed and i lost even more respect for you.
If you are busy then at least acknowledge the support tickets or just say sorry you don’t provide support anymore.
Bad boy !!!
