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Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter rowanbanks

    (@rowanbanks)

    People are still checking out and not paying shipping. Please help as we’re losing money.

    View post on imgur.com

    Thread Starter rowanbanks

    (@rowanbanks)

    Hi Adam

    Checked all that and it’s exactly as your screenshots….
    ie – Product – No shipping Class, then all variables “Same as parent”

    Thread Starter rowanbanks

    (@rowanbanks)

    Thanks Adam

    Here is a link to my shipping zones page, followed by the US zone:

    View post on imgur.com

    The 3-Prong spinner class is the only one we have and basically adds an extra £10 on top of usual shipping

    • This reply was modified 5 years, 5 months ago by rowanbanks.
    Thread Starter rowanbanks

    (@rowanbanks)

    Hrm. This is really odd, you’re correct, it added the shipping to that address.

    I also tried “Unsure” in the variable option and got the correct shipping charge, but as you can see from the image below, how did this customer manage to by-pass the shipping then?

    View post on imgur.com

    Thread Starter rowanbanks

    (@rowanbanks)

    I have a feeling it is since we switched that particular product to be “Variable” ie. American, British, etc.

    Was there a setting I missed that perhaps links variable products to flat rate shipping?

    Thanks

    Thread Starter rowanbanks

    (@rowanbanks)

    Hi Adam

    Thanks for the quick response.

    I’m seeing this:

    View post on imgur.com

    Below is the system report from “Satus”

    
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    Site address (URL): https://shop.limitfabrications.co.uk
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    DOMDocument: ✔
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    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
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    WC Database Prefix: wp_
    Total Database Size: 12.64MB
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    Hide errors from visitors: ✔
    
    ### Active Plugins (13) ###
    
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    ### Action Scheduler ###
    
    Complete: 28
    Oldest: 2020-10-27 16:15:22 +0000
    Newest: 2020-11-23 08:57:24 +0000
    
    
    Thread Starter rowanbanks

    (@rowanbanks)

    That’s awesome, thanks for you help.

    Thread Starter rowanbanks

    (@rowanbanks)

    Thanks RK

    Here’s an image of what appears to be a nicely laid out category block, but as you can see that’s not happening on the live page….?

    imgur.com/a/hYK9NNo

    • This reply was modified 5 years, 11 months ago by rowanbanks.
    • This reply was modified 5 years, 11 months ago by rowanbanks.
    Thread Starter rowanbanks

    (@rowanbanks)

    Brilliant, thanks for the recommendation.

    Tried the plugin, and it doesn’t work unfortunately, thanks anyway.

    • This reply was modified 5 years, 11 months ago by rowanbanks.
    Thread Starter rowanbanks

    (@rowanbanks)

    Thanks for the quick response Amanda

    I didn’t even realise that plugin was installed as it came with the Woocomerce plugin. Have de-activated it and done a dummy checkout and that seems to have brought the number through on the order.

    Thanks for your help.

    <BUMP>

    And now it’s asking to upgrade to 3.6-en_US with still no sign of the UK version.

    In all previous WordPress updates the UK version tended to follow a couple of weeks after the US one.

    I’ve been holding off updating for ages, but my various Security Plugins are screaming at me to update….

    🙁

Viewing 11 replies - 1 through 11 (of 11 total)