roundupwp

Hey again TStone,

It took a year to get what you needed but it’s available now 🙂

Update to version 2.4.3 and change the “Phone Number Format” setting to “No Format” https://snag.gy/Ernk9P.jpg

This should allow your users to define how they need their phone to be formatted.

Let me know if you have more questions!

– Craig

Hey Christian,

Sorry that the issue remained! I’m testing another fix for this in the “Pro” version that seems to be going well. I will include it in the free version this weak in another update.

I’ll let you know when it’s available!

– Craig

Hey again TStone,

It looks like we discussed this a year ago as well. Since then there is added support for different phone formats. Do you know a bit of PHP? If so, you can use our guide to changing the format to whatever you would prefer: https://roundupwp.com/faq/format-phone-numbers/

Thinking about this a bit, it would also make sense to have a setting that doesn’t format the response at all and will just use whatever the user supplied. I’ll add a setting for this in the next update.

Let me know if you have more questions!

– Craig

Hey elschnuperro,

Thanks for adding another potential fix here! Like I mentioned previously, there will be an update that I believe will prevent this issue coming out soon.

Another thing to try would be using shortcodes to place the feed on the page. This can be done by switching the “Form Location” setting to “Shortcode” and then adding the shortcode where you would like the form when editing the event description:

[rtec-registration-form]

Thanks,

Craig

Hey casikring,

Sorry for the issue! When you say that the problem comes after an update, do you mean the registrations plugin, The Events Calendar, or do you mean your theme? Is it a combination of these if you can recall? I will look into it. In the mean time, I have a few suggestions:

Add the following to the “Custom JavaScript” area on the “Form” tab:

if ($('#rtec-js-move-flag').length) {

    if ($('.rtec-outer-wrap').length > 1) {
        $('.rtec-outer-wrap').each(function(index) {
            if (index > 0) {
                $(this).remove();
            }
        });
    } else if ($('.rtec').length > 1) {
        $('.rtec').each(function(index) {
            if (index > 0) {
                $(this).remove();
            }
        });
    } else if ($('.rtec-success-message').length >1) {
        $('.rtec-success-message').each(function(index) {
            if (index > 0) {
                $(this).remove();
            }
        });
    }

}

This will remove the extra register buttons.

Another thing to try is going to the “Form” tab and enabling the setting “I am using a custom single-event.php file in my theme”. This may also fix the issue.

Let me know if you need more help!

– Craig

This thread has been quiet for awhile so I’ll go ahead and close it. Let me know if you have more questions!

– Craig

Thanks for following up on our support page! I’ll go ahead and close this issue.

No problem!

Actually, from your other question here, it sounds like you’re using the “Pro” version. This template works without adding the PHP code in that case. If you’re using the free version, then this would be necessary at this point.

Thanks,

Craig