roundupwp
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Hmm this hasn’t come up before as far as I know. Do you have any caching on your site that might affect the database? Possibly object caching? Otherwise, is there anything in common with the people having this issue that you are aware of?
Hi Menno1987,
Sorry for any confusion! To change the language file, you shouldn’t need to create a child theme. What most people do is use a translation management plugin like Loco Translate. Then you can set the “Messaging Source” setting to “Translations”:
https://snipboard.io/wrAek7.jpg
Currently there isn’t a way to overwrite the plugin’s files in the theme folder. What were you hoping to change? I might be able to help!
– Craig
I’ll take a look at this and make it possible to add some HTML into these messages. Right now it sanitizes the input which removes all HTML tags though it would be safe to allow things like anchor tags and line breaks.
An update should be coming soon!
– Craig
Hi gercamjr,
Currently we have a setting for this in our paid version only. Both versions support using a PHP hook to customize this though. Are you handy with PHP? Take a look at this article if so:
https://roundupwp.com/codex/action-rtec_the_attendee_list/
Let me know if you have any questions.
– Craig
I wonder if something in the actual content of the csv that is generated is causing an issue. Would it be possible to create a very plain test event to see if it helps? So you would want to try the following when creating the event:
– Event title should be “Test”
– Venue title should be “Test”
– Start and end date should be in a plain format
– No registrations, just export an empty event. If you could change the labels of the form fields for a moment to something plain that would be helpful.You could also try disabling other plugins and switching themes to make sure these aren’t adding something to the export before it is generated.
Hi relansgar,
Sorry for any issue! I haven’t had anyone else report something like this. So in either browser, does anything happen or do you get a blank page? You mentioned that the button “works” but does that just mean that you can click it and something happens or do you get the .csv file?
Thanks!
– Craig
Hmm are you using translation files with the plugin? In other words, did you enable the setting shown in this screenshot?
https://snipboard.io/P6Rz2O.jpgIf so, you can make edits to the template using another plugin like Loco Translate:
https://wordpress.org/plugins/loco-translate/Does this make sense?
We have this setting on the “Form” tab:
https://snipboard.io/ALgjJl.jpgIs that what you need?
– Craig
No problem! Have a good week.
This thread has been quiet for awhile so I will mark it resolved for now.
This thread has been quiet for awhile so I’ll go ahead and mark it as resolved!
This was answered on our website so I will close it for now!
Ahh very nice! That should work just fine I’d imagine.
Glad you like the plugin!
We don’t have a feature like this at the moment but it does make a lot of sense! You might be able to use this other plugin in fact. If there is a PHP hook to add your own content to the list you could add:
echo do_shortcode( '[rtec-registration-form event="' . get_the_ID() . '"]' );Though you would need some comfort with PHP for this I suppose.
– Craig
Hey tezalsec,
Instead of changing the message when the email is disabled, we just have a single setting that people can change however they would like. You can find it on the “Form” tab it’s the “Website Success Message.”
We figured it would work for most people to just have the one setting they can change. Maybe we will change it in the future!
– Craig
