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  • Thread Starter rosie1984

    (@rosie1984)

    Hi Lindsey,

    Still nothing resolved though admittedly I haven’t spent much time on it this week. We are based in the UK so it’s interesting to hear it could be UK only issue – although it would be nice if they had a resolution. Have GoDaddy admitted it’s a problem at their end?

    Thanks,

    Rosie

    Thread Starter rosie1984

    (@rosie1984)

    Hi Lindsey,

    Sorry – I still haven’t got to the bottom of it despite many hours on the phone to GoDaddy and trying lots of different things.

    I have gone to the extent of deleting my entire site and then recreating it – this was something that GoDaddy suggested as I would then pick up a new server – however I still got the error. This did at least eliminate my theme/ content and plug ins from being the problem.

    I will be speaking to them again tomorrow to see if they have any progress so I’ll let you know! And likewise if you manage to sort it out could you let me know 🙂

    Thanks,
    Rosie

    Thread Starter rosie1984

    (@rosie1984)

    I’ve managed to get the debug log working and I’ve been getting the following errors…

    “Trying to get property of non-object
    Type: PHP Notice Line: 628
    File: /home/content/n3pnexwpnas02_data02/64/3237364/html/wp-content/themes/virtue/lib/widgets.php”

    I’ve contacted the theme provider to see if they can help but do you know what this error message means?

    Thread Starter rosie1984

    (@rosie1984)

    OK will contact GoDaddy, I did speak to them yesterday and they said that they “checked everything” at their end which I would assume includes checking any site logs but I will find out how to access these as well.

    Thread Starter rosie1984

    (@rosie1984)

    Please excuse my poor WP knowledge but how do you access the sites error logs? I’ve tried googling it but I’m not getting anywhere! THanks.

Viewing 5 replies - 1 through 5 (of 5 total)