rogersjoshua

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Viewing 9 replies - 1 through 9 (of 9 total)
  • Forum: Plugins
    In reply to: [WooCommerce] Website CSV not exporting
    Thread Starter rogersjoshua

    (@rogersjoshua)

    4 years, 2 months ago

    Hello

    I don’t believe this is a fix by any means but for the time being I have sorted my issue

    The categories that were not exporting I simply deleted them, re-made the and then went through, adding product by product and testing an export each time to see at what point it failed and it didn’t

    Hopefully I will find some better logic as to why it’s now working and will post that in this thread

    Forum: Plugins
    In reply to: [WooCommerce] Website CSV not exporting
    Thread Starter rogersjoshua

    (@rogersjoshua)

    4 years, 2 months ago

    I’ve spoken to my hosts and they can’t help diagnose the issue as our server is privately managed

    How can I use the query monitor plug in to assess what is exhausting the memory?

    Forum: Plugins
    In reply to: [WooCommerce] Website CSV not exporting
    Thread Starter rogersjoshua

    (@rogersjoshua)

    4 years, 2 months ago

    Hi @rainfallnixfig

    That’s correct, the export just gets stuck

    https://snipboard.io/BvHMJc.jpg

    Forum: Plugins
    In reply to: [WooCommerce] Website CSV not exporting
    Thread Starter rogersjoshua

    (@rogersjoshua)

    4 years, 2 months ago

    Hey @csnlima

    I can confirm that I’ve tried that

    I haven’t been able to contact my hosts though to find out whether that may be the case, but I don’t understand why certain categories will export and others won’t

    • This reply was modified 4 years, 2 months ago by rogersjoshua.
    Forum: Plugins
    In reply to: [WooCommerce] Website CSV not exporting
    Thread Starter rogersjoshua

    (@rogersjoshua)

    4 years, 2 months ago

    Hey @ihereira

    No error message unfortunately the exporter is just stuck

    Forum: Plugins
    In reply to: [WooCommerce] Website CSV not exporting
    Thread Starter rogersjoshua

    (@rogersjoshua)

    4 years, 2 months ago

    Hi @rainfallnixfig

    I’ve changed the theme back to default, de-activated and re-activated all plugins and still seeing the issue

    I’m using the default exporter tool to attempt to export categories

    I have other categories set up with a much higher product count so I think there’s something wrong with the category itself

    Forum: Plugins
    In reply to: [WooCommerce] Website CSV not exporting
    Thread Starter rogersjoshua

    (@rogersjoshua)

    4 years, 2 months ago

    Hey –

    I have deactivated the plugin and it has still not resolved the situation

    It only seems to be certain categories that won’t export which is strange

    Forum: Plugins
    In reply to: [WooCommerce] Website CSV not exporting
    Thread Starter rogersjoshua

    (@rogersjoshua)

    4 years, 2 months ago

    Hi @margaretwporg

    The fatal errors being logged are as follows:

    2022-04-10T18:19:12+00:00 CRITICAL Allowed memory size of 1073741824 bytes exhausted (tried to allocate 20480 bytes) in /var/www/vhosts/wedstones.co.uk/httpdocs/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/Init.php on line 138

2022-04-10T18:47:37+00:00 CRITICAL Allowed memory size of 1048576000 bytes exhausted (tried to allocate 2621440 bytes) in /var/www/vhosts/wedstones.co.uk/httpdocs/wp-includes/class-wp-object-cache.php on line 446

2022-04-10T18:53:54+00:00 CRITICAL Allowed memory size of 1048576000 bytes exhausted (tried to allocate 2621440 bytes) in /var/www/vhosts/wedstones.co.uk/httpdocs/wp-includes/class-wp-object-cache.php on line 446

2022-04-10T18:58:07+00:00 CRITICAL Allowed memory size of 1048576000 bytes exhausted (tried to allocate 20480 bytes) in /var/www/vhosts/wedstones.co.uk/httpdocs/wp-includes/meta.php on line 1190

2022-04-10T19:46:55+00:00 CRITICAL Allowed memory size of 1048576000 bytes exhausted (tried to allocate 2621440 bytes) in /var/www/vhosts/wedstones.co.uk/httpdocs/wp-includes/class-wp-object-cache.php on line 446

2022-04-10T19:50:04+00:00 CRITICAL Allowed memory size of 1048576000 bytes exhausted (tried to allocate 2621440 bytes) in /var/www/vhosts/wedstones.co.uk/httpdocs/wp-includes/class-wp-object-cache.php on line 446

2022-04-10T19:50:58+00:00 CRITICAL Allowed memory size of 1048576000 bytes exhausted (tried to allocate 5242880 bytes) in /var/www/vhosts/wedstones.co.uk/httpdocs/wp-includes/class-wp-object-cache.php on line 446

2022-04-10T19:55:48+00:00 CRITICAL Allowed memory size of 1048576000 bytes exhausted (tried to allocate 3871872 bytes) in /var/www/vhosts/wedstones.co.uk/httpdocs/wp-includes/wp-db.php on line 2162

2022-04-10T20:02:14+00:00 CRITICAL Allowed memory size of 1048576000 bytes exhausted (tried to allocate 2621440 bytes) in /var/www/vhosts/wedstones.co.uk/httpdocs/wp-includes/class-wp-object-cache.php on line 446

2022-04-10T20:08:51+00:00 CRITICAL Allowed memory size of 1048576000 bytes exhausted (tried to allocate 1052672 bytes) in /var/www/vhosts/wedstones.co.uk/httpdocs/wp-includes/wp-db.php on line 2860
    Forum: Plugins
    In reply to: [WooCommerce] Website CSV not exporting
    Thread Starter rogersjoshua

    (@rogersjoshua)

    4 years, 2 months ago

    Hey @shaonback2
    Thank you for your reply

    I thought this was the case at first however I have multiple categories which I’ve attempted to export and some of them do work absolutely fine

    It is only a select number of categories that won’t export

    I am seeing a Critical memory size allowance error in the logs, could this be the issue?

Viewing 9 replies - 1 through 9 (of 9 total)