rocjoe

It’s a connection timeout. I’ve done several traceroutes and they all stop at your server host, Singlehop:

traceroute wordpress.org
traceroute to wordpress.org (198.143.164.252), 30 hops max, 60 byte packets
 1  216.182.224.36 (216.182.224.36)  19.246 ms 216.182.226.18 (216.182.226.18)  19.589 ms 216.182.231.0 (216.182.231.0)  28.623 ms
 2  100.66.13.92 (100.66.13.92)  17.909 ms 100.66.12.196 (100.66.12.196)  15.788 ms 100.66.12.140 (100.66.12.140)  14.110 ms
 3  100.66.15.46 (100.66.15.46)  21.514 ms 100.66.15.42 (100.66.15.42)  13.679 ms 100.66.10.168 (100.66.10.168)  21.739 ms
 4  100.66.7.157 (100.66.7.157)  17.554 ms 100.66.6.113 (100.66.6.113)  13.065 ms 100.66.7.207 (100.66.7.207)  17.357 ms
 5  100.66.4.159 (100.66.4.159)  16.889 ms 100.66.4.217 (100.66.4.217)  13.950 ms 100.66.4.103 (100.66.4.103)  14.447 ms
 6  100.65.10.161 (100.65.10.161)  0.389 ms 100.65.10.65 (100.65.10.65)  0.454 ms 100.65.11.1 (100.65.11.1)  0.386 ms
 7  205.251.244.96 (205.251.244.96)  2.189 ms 205.251.244.68 (205.251.244.68)  44.046 ms 52.93.24.108 (52.93.24.108)  2.237 ms
 8  52.93.24.117 (52.93.24.117)  1.852 ms 52.93.24.107 (52.93.24.107)  0.741 ms 52.93.24.105 (52.93.24.105)  0.760 ms
 9  54.239.111.2 (54.239.111.2)  44.025 ms 54.239.109.42 (54.239.109.42)  21.223 ms 54.239.108.94 (54.239.108.94)  11.587 ms
10  54.239.111.247 (54.239.111.247)  0.844 ms 54.239.111.251 (54.239.111.251)  0.845 ms 54.239.111.255 (54.239.111.255)  0.809 ms
11  ae1.er5.iad10.us.zip.zayo.com (64.125.12.29)  1.111 ms  1.052 ms  0.839 ms
12  ae15.cr2.dca2.us.zip.zayo.com (64.125.31.41)  2.387 ms ae14.cr2.dca2.us.zip.zayo.com (64.125.28.62)  4.033 ms  4.008 ms
13  ae27.cs2.dca2.us.eth.zayo.com (64.125.30.248)  26.126 ms  26.193 ms  26.153 ms
14  ae4.cs2.lga5.us.eth.zayo.com (64.125.29.30)  27.488 ms  26.407 ms  26.847 ms
15  ae3.cs2.ord2.us.eth.zayo.com (64.125.29.213)  26.150 ms  26.142 ms  26.353 ms
16  ae27.cr2.ord2.us.zip.zayo.com (64.125.30.245)  28.457 ms  28.846 ms  28.890 ms
17  ae17.er2.ord7.us.zip.zayo.com (64.125.31.83)  26.624 ms  26.676 ms  26.195 ms
18  128.177.108.98.IPYX-142927-900-ZYO.zip.zayo.com (128.177.108.98)  28.767 ms  27.125 ms  27.485 ms
19  agg2.c13.r03.s101.chi03.singlehop.net (108.178.47.245)  28.742 ms agg1.c13.r03.s101.chi03.singlehop.net (108.178.47.247)  26.976 ms  26.960 ms
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This is not an AWS problem, it’s a Singlehop/Wordpress.org problem.

Ping was unsuccessful. No reply after 19 attempts.

Results of the health-check plugins are:

WordPress Version 	4.9.7 ( Latest version: 4.9.8 ) - We strongly urge you to update, as minor updates are often security related. 4.9.7 ( Latest version: 4.9.8 ) - We strongly urge you to update, as minor updates are often security related.
Plugin Versions 	

    Your site has 1 plugin waiting to be updated.
    Your site has 2 inactive plugins, it is recommended to remove any unused plugins to enhance your site security.

Theme Versions 	

    Your site has 1 installed theme, and it is up to date.
    Your site does not have a default theme, default themes are used by WordPress automatically if anything is wrong with your normal theme.

PHP Version 	7.0.30-0ubuntu0.16.04.1 - For best performance we recommend using PHP 7.2 or higher.
Database Server version 	5.7.23-0ubuntu0.16.04.1
JSON Extension 	Your PHP install supports JSON.
MySQL utf8mb4 support 	Your MySQL version supports utf8mb4
Communication with WordPress.org 	Unable to reach WordPress.org at 198.143.164.252: cURL error 28: Connection timed out after 10001 milliseconds
HTTPS status 	You are accessing this website using HTTPS.
Secure communication 	Your WordPress install can communicate securely with other services.
Scheduled events 	No scheduled events have been missed.
Background updates 	

    A previous automatic background update could not occur. You would have received an email because of this. We'll try again with the next release. The error code was mkdir_failed_pclzip.
    No version control systems were detected.
    Your installation of WordPress doesn't require FTP credentials to perform updates.
    Couldn't retrieve a list of the checksums for WordPress 4.9.7. This could mean that connections are failing to WordPress.org.

Loopback request 	The loopback request to your site completed successfully.