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  • Hey Scott,

    Thank you for getting back to me!

    Yes, I was able to see that issue myself, however it works correctly in my test WordPress website.

    I think I understand on how you suggest that I perform the var_dump, but I just want to make sure that we are on the same page.

    Earlier today I sent you an email including Grant there as well, so I suggest we continue discussion there and post a solution here once we find out what is causing it.

    What do you think? Did you get that email?

    P.S. The plugin release seems ideal, but we I think we all want to resolve this as soon as possible, so we can’t wait too long for its release.
    Thank you.

    Hey Scott,

    I’m Vitaly from Ecwid team. This user is on a paid plan, so the issue should be in something else.

    Is there any debug information that we can send to you via email? How do we get it? Please provide us with a way to fix this issue.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)