richecolocity

Hi Alex,

Any recommendations?

We cleared the cache and did a test order. We get the same error each time:

2026-03-09T20:59:05+00:00Error Request missing a From Country Code and/or From Postal Code. 2026-03-09T20:59:07+00:00Debug ShipStation API Request to rates/estimate

Additional context{ “args”: { “_name”: “398294|Plastic End Caps for MICRO-PLUS Extrusions – White”, “weight”: { “value”: 0.5, “unit”: “pound” }, “dimensions”: { “length”: 1.5, “width”: 1, “height”: 1, “unit”: “inch” }, “address_residential_indicator”: “no”, “to_country_code”: “US”, “to_postal_code”: “55390”, “to_city_locality”: “Waverly”, “to_state_province”: “MN”, “from_country_code”: “US”, “from_postal_code”: “55390”, “from_city_locality”: “Waverly “, “from_state_province”: “MN”ation_status”: “unknown”, “warning_messages”: [], “error_messages”: [] }, { “rate_type”: “check”, “carrier_id”: “se-370151”, “shipping_amount”: { “currency”: “usd”, “amount”: 45.06000000000000227373675443232059478759765625 }, “insurance_amount”: { “currency”: “usd”, “amount”: 0 }, “confirmation_amount”: { “currency”: “usd”, “amount”: 0 }, “other_amount”: { “currency”: “usd”, “amount”: 17.370000000000000994759830064140260219573974609375 }, “requested_comparison_amount”: { “currency”: “usd”, “amount”: 0 }, “rate_details”: [ { “rate_detail_type”: “shipping”, “carrier_description”: “Shipping”, “carrier_billing_code”: “BaseServiceCharge”, “carrier_memo”: null, “amount”: { “currency”: “usd”, “amount”: 45.06000000000000227373675443232059478759765625 }, “billing_source”: “Carrier” }, { “rate_detail_type”: “delivery”, “carrier_description”: “Delivery Area”, “carrier_billing_code”: “376”, “carrier_memo”: null, “amount”: { “currency”: “usd”, “amount”: 5.70000000000000017763568394002504646778106689453125 }, “billing_source”: “Carrier” }, { “rate_detail_type”: “fuel_charge”, “carrier_description”: “Fuel Surcharge”, “carrier_billing_code”: “375”, “carrier_memo”: null, “amount”: { “currency”: “usd”, “amount”: 11.6699999999999999289457264239899814128875732421875 }, “billing_source”: “Carrier” } ], “zone”: null, “package_type”: null, “carrier_weight”: null, “delivery_days”: 1, “guaranteed_service”: true, “estimated_delivery_date”: “2026-03-10T17:00:00Z”, “carrier_delivery_days”: “Tomorrow by 05:00 PM”, “ship_date”: “2026-03-09T00:00:00Z”, “negotiated_rate”: true, “service_type”: “UPS Next Day Air®”, “service_code”: “ups_next_day_air”, “trackable”: true, “carrier_code”: “ups”, “carrier_nickname”: “UPS – Vac”, “carrier_friendly_name”: “UPS”, “display_scheme”: null, “validation_status”: “unknown”, “warning_messages”: [], “error_messages”: [] }, { “rate_type”: “check”, “carrier_id”: “se-370151”, “shipping_amount”: { “currency”: “usd”, “amount”: 75.06000000000000227373675443232059478759765625 }, “insurance_amount”: { “currency”: “usd”, “amount”: 0 }, “confirmation_amount”: { “currency”: “usd”, “amount”: 0 }, “other_amount”: { “currency”: “usd”, “amount”: 24.269999999999999573674358543939888477325439453125 }, “requested_comparison_amount”: { “currency”: “usd”, “amount”: 0 }, “rate_details”: [ { “rate_detail_type”: “shipping”, “carrier_description”: “Shipping”, “carrier_billing_code”: “BaseServiceCharge”, “carrier_memo”: null, “amount”: { “currency”: “usd”, “amount”: 75.06000000000000227373675443232059478759765625 }, “billing_source”: “Carrier” }, { “rate_detail_type”: “delivery”, “carrier_description”: “Delivery Area”, “carrier_billing_code”: “376”, “carrier_memo”: null, “amount”: { “currency”: “usd”, “amount”: 5.70000000000000017763568394002504646778106689453125 }, “billing_source”: “Carrier” }, { “rate_detail_type”: “fuel_charge”, “carrier_description”: “Fuel Surcharge”, “carrier_billing_code”: “375”, “carrier_memo”: null, “amount”: { “currency”: “usd”, “amount”: 18.57000000000000028421709430404007434844970703125 }, “billing_source”: “Carrier” } ], “zone”: null, “package_type”: null, “carrier_weight”: null, “delivery_days”: 1, “guaranteed_service”: true, “estimated_delivery_date”: “2026-03-10T14:00:00Z”, “carrier_delivery_days”: “Tomorrow by 02:00 PM”, “ship_date”: “2026-03-09T00:00:00Z”, “negotiated_rate”: true, “service_type”: “UPS Next Day Air® Early”, “service_code”: “ups_next_day_air_early_am”, “trackable”: true, “carrier_code”: “ups”, “carrier_nickname”: “UPS – Vac”, “carrier_friendly_name”: “UPS”, “display_scheme”: null, “validation_status”: “unknown”, “warning_messages”: [], “error_messages”: [] }, { “rate_type”: “check”, “carrier_id”: “se-108174”, “shipping_amount”: { “currency”: “usd”, “amount”: 76.219999999999998863131622783839702606201171875 }, “insurance_amount”: { “currency”: “usd”, “amount”: 0 }, “confirmation_amount”: { “currency”: “usd”, “amount”: 0 }, “other_amount”: { “currency”: “usd”, “amount”: 23.949999999999999289457264239899814128875732421875 }, “requested_comparison_amount”: { “currency”: “usd”, “amount”: 0 }, “rate_details”: [ { “rate_detail_type”: “delivery”, “carrier_description”: “Delivery Area Surcharge Extended Commercial”, “carrier_billing_code”: null, “carrier_memo”: null, “amount”: { “currency”: “usd”, “amount”: 5.54999999999999982236431605997495353221893310546875 }, “billing_source”: “Carrier” }, { “rate_detail_type”: “fuel_charge”, “carrier_description”: “Fuel”, “carrier_billing_code”: null, “carrier_memo”: null, “amount”: { “currency”: “usd”, “amount”: 18.39999999999999857891452847979962825775146484375 }, “billing_source”: “Carrier” }, { “rate_detail_type”: “shipping”, “carrier_description”: “Total Net Freight”, “carrier_billing_code”: null, “carrier_memo”: null, “amount”: { “currency”: “usd”, “amount”: 76.219999999999998863131622783839702606201171875 }, “billing_source”: “Carrier” } ], “zone”: 2, “package_type”: null, “carrier_weight”: { “value”: 1, “unit”: “pound” }, “delivery_days”: 1, “guaranteed_service”: false, “estimated_delivery_date”: “2026-03-10T08:30:00Z”, “carrier_delivery_days”: “Tomorrow by 08:30 AM”, “ship_date”: “2026-03-09T00:00:00Z”, “negotiated_rate”: false, “service_type”: “FedEx First Overnight®”, “service_code”: “fedex_first_overnight”, “trackable”: true, “carrier_code”: “fedex”, “carrier_nickname”: “FedEx”, “carrier_friendly_name”: “FedEx”, “display_scheme”: null, “validation_status”: “unknown”, “warning_messages”: [], “error_messages”: [] } ] }2026-03-09T20:59:15+00:00Error Request missing a From Country Code and/or From Postal Code. 2026-03-09T20:59:17+00:00Debug ShipStation API Request to rates/estimate Additional context2026-03-09T20:59:18+00:00Error Request missing a From Country Code and/or From Postal Code. 2026-03-09T20:59:20+00:00Debug ShipStation API Request to rates/estimate Additional context2026-03-09T20:59:20+00:00Error Request missing a From Country Code and/or From Postal Code. 2026-03-09T20:59:21+00:00Debug ShipStation API Request to rates/estimate Additional context

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