redsand

Hi rperrett,

Yes, comments with many links are blocked, as this is a common signature of spam.

Please see the plugin’s documentation for an explanation of how it works. WP-SpamShield does not use moderation or the spam queue. It blocks spam completely, which improves your site’s security and performance, as noted in the documentation.

It is easy to have lively and intense discussions and debate on a site and still not use excessive numbers of links in each comment. I would recommend posting commenting guidelines/policy and let users know that the number of links per comment is limited, and ask them to abide by that. Having a commenting policy is an important part of a site.

The spam filters cannot be overridden, as they have all been placed there by design, after much research, testing, and years of experience fighting spam. You can whitelist specific users if you like, in the WP-SpamShield settings.

I hope this helps.

– Scott

@wxia0822: No worries! Thanks for letting us know. You are very welcome. Thank you for the kind words. Best of luck in your new life direction! 🙂

Hi Birgit,

I’m sorry to hear about the issue you’re having, but I’ll be happy to help. That’s a very strange issue to have, as we have tested the plugin thoroughly with BuddyPress and never experienced this issue. Have you tried turning off incognito mode for your browser? Keep in mind that the incognito mode on your particular browser may be interfering with the proper functioning of JavaScript and cookies, which are two core elements required for WP-SpamShield (and most websites) to work.

At the top of the support forum there is a sticky post that we ask users to read first before creating a new thread or submitting a support request, because it guides you to excellent troubleshooting options we have already put together for our plugin users.

Please take a few minutes to work through the Troubleshooting Guide and FAQs, as these solve over 90% of issues users have. (Please be sure to follow all the steps, not just read through them.)

If the information provided doesn’t solve the issue for you, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form (our main support channel), and take a moment to fill out a support request. That will allow us to help you diagnose this, find out what the real issue is, and get things working right for you.

– Scott

Hi Janet,

The contact form included with the plugin is meant to be a simple drop-in contact form for a contact page…that simply won’t get spammed. It does not have the ability add extra fields, as it is not meant to be a configurable and full-featured contact form, like some other contact form plugins out there.

However, the plugin will work with almost all other contact form plugins out there, without you having to do a thing. Just install your contact form plugin and add a form to your site, and WP-SpamShield will handle the rest. For more info on the contact form and how it works: http://www.redsandmarketing.com/plugins/wp-spamshield/installing-contact-form/

Hope that helps! Have a good one!

– Scott

You are very welcome! 🙂

Feel free to submit a support request through our site, and we can help with diagnosing the issue. Have a good one!

– Scott

Hi Borislav,

I’m sorry to hear about the issue you’re having and I’ll be happy to help.

The plugin is extremely optimized and will actually speed up your site. Benchmarking and speed has been a primary focus from the beginning. We’ve done extensive testing on all different combinations of servers, software, PHP versions, server loads, etc, to make sure that is scalable and efficient.

If you are having a slowdown, then you have an issue on your server that needs to get diagnosed.

There is no code in the plugin or jscripts.php file that would slow your site down. WordPress site slowdowns are most often caused by undiagnosed PHP errors, configuration issues, memory issues, database issues, missing modules, old mySQL versions, and old PHP versions.

At the top of the support forum there is a sticky post that we ask users to read because it guides you to excellent troubleshooting options we have already put together for our plugin users.

Please take a few minutes to work through the Troubleshooting Guide and FAQs, as these solve 90% of issues users have. (Please be sure to follow all the steps, not just read through them.)

Please take special note of FAQ 15, as it specifically addresses your issue:
“Q: Will WP-SpamShield slow down my site, and is there anything I can do to optimize my site for it?” Real the full FAQ: http://www.redsandmarketing.com/plugins/wp-spamshield/faqs/#faqs_15

Excerpt from the FAQ:

A: WP-SpamShield will not slow down your site, and no further optimization is necessary. It is a very efficient plugin and has been optimized to use a very light server load. Because it keeps spam out of the WordPress database, and helps prevent database bloat, it actually speeds your site up in the long term compared to a site that does not use it.

Clients hire us day in and day out to optimize their sites, and we write plugins that help improve PageSpeed, so that’s one area we specialize in and would never let a plugin slow a site down.

Here is a breakdown…

For the rest of the FAQ, please click here to read it. Please read the full FAQ because it details our testing and benchmarking and shows how it is simply not possible for the jscripts.php to slow down a site.

If the information provided doesn’t solve the issue for you, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form, and take a moment to fill out a support request. That will allow us to help you diagnose this, find out what the real issue is, and get things working right for you.

– Scott