redsand

Hi chitx,

You’re very welcome! I think you’ll be impressed. We’ve designed it to be the best anti-spam you can get.

If you do happen to have any issues, we have a very helpful Troubleshooting Guide and FAQs – these solve 90% of issues users have. We also provide excellent support if you need…just contact us at the WP-SpamShield Support Form. 🙂

Your monthly script that you run…have you considered using a cron job to have it run automatically on your server, and a bit more frequently, say weekly? What you’re doing should be able to run without any human intervention. Also, I should mention that blocking by IP (on the long term) is not an effective way to secure your site, so it may not be beneficial to even have such a long list of IPs. Attacker IPs change frequently (they use botnets), and are not likely to be used again after the initial attack. With brute force, you only need to block a specific IP for a short period of time, say a day or two. You’d likely be fine to dump the IP addresses that are more than a week old, or more than a few days old.

As far as security plugins go, we recommend WordFence. It has a brute force login feature and will manage all that for you without the headache.

Hope that helps! Have a good one! 🙂

– Scott

Hey chltx,

I’ll be happy to answer your questions.

WP-SpamShield is fully compatible with most plugins including the ones you mentioned. We have a list of known plugin conflicts (a fairly short list), and if something isn’t on that list, then it’s good to go.

WP-SpamShield is different from those plugins in that its primary focus is stopping spam:

1. comment spam
2. trackback spam
3. contact form spam
4. registration spam

Its secondary focus is improving a site’s security in the course of its duties stopping spam. Anti-spam and security are two areas that have become somewhat intertwined over time.

In contrast, your plugins have a primary focus of security, not stopping spam.

For a full list of features, please see the plugin’s main page and I think this will clarify things quite a bit: https://wordpress.org/plugins/wp-spamshield/ The bold headers can be considered bullet points of the plugin’s features with the paragraph following a complete description.

Hope that helps!

– Scott

Hi movisart,

I have to ask, why would you post a negative review without even submitting a support request first?

There is no code in the plugin that would block your site. There may be a configuration issue if you’re having trouble with it.

Right on the main plugin page we have this notice:

As with any JS/CSS minification & caching plugin, it’s important to test, test, test. Because of the type of plugin it is, this plugin may not work for every site out there, but that does not mean the plugin is broken. If you have any issues, please submit a support request so we can look into it and make it as compatible as possible for everyone.

Please ask yourself this…When developers spend so much time developing free plugins for the WordPress community, is it really ok to post a 1 star review without making any reasonable effort to receive support? That’s simply not the right way to handle things.

If you have an issue with something, submit a support request first, and give the author time to respond. We provide free support for our plugins…all you have to do is submit a support request at the WordPress Plugin Support Page. We provide some of the best support out there.

You might want to take a moment to check out these two posts:

• There’s a wrong way to give plugin feedback on WordPress.org
• How to Leave a Good Bad Review

I would ask that you reconsider your rating.

– Scott

Well, I have to disagree with you…unfortunately you are going about this the wrong way. When a user has an issue with a plugin, the right way to proceed is to submit a support request and get in contact with the plugin author first to see if your issue can be resolved. In this case it definitely could have…it is simple a matter of explaining how the reminder message works (WordPress admin notices API).

Those messages are using the standard API for WordPress administrative notices, and that is coded the correct way. If you have a problem with how the message appears, then that is a complaint about WordPress itself, not the plugin. I think you are misunderstanding how the WordPress admin area works. These notices will stay in place until you click to make them go away, but that’s all it takes, is a click.

I’m very sorry that you felt that the reminder message was frustrating and invasive, but I don’t understand why you would feel that this is a problem, and that the plugin deserves one star, especially without even making an effort to get in touch with us to let us know about your frustration. Again, all it takes is one click to make it go away. It was never intended to frustrate anyone, but rather just be a reminder. This is the standard way of doing it in WordPress, according to developer guidelines, and many other plugins do the exact same thing.

If you don’t want to rate the plugin you’re not obligated to in any way.

In general people tend not to rate plugins very often, so the message is just a small reminder to ask users to do that after they’ve used it for a bit. You can make it go away with one click. Is that too much to ask when WordPress plugin developers put thousands of hours into developing software for the community to use for free?

Again, my sincerest apologies for any frustration this caused. Would you consider revising your rating to be based solely on how well you feel the plugin works?

– Scott

Hi Matteo,

I’m sorry to hear about the issue you’re having, but I’ll be happy to help.

We’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form (our main support channel), and take a moment to fill out a support request. That will allow us to help you diagnose this, find out what the real issue is, and get things working right for you.

Please don’t post your log info here or on any online forum. If you notice at the top of the log, and in the documentation, we ask users not to post log data in the WordPress forums:

SECURITY NOTE: DO NOT POST THIS LOG TO WORDPRESS.ORG FORUMS! (Or any online forum)

This is for your security, and for the privacy of your commenters. Thank you.

– Scott

Hi Frank,

Thanks for getting in touch.

Yes, it was necessary to add that to ensure compatibility. Jquery absolutely is necessary for WP-SpamShield, so that’s why we added the exclusion. 🙂

Feel free to get in touch with us through the WP-SpamShield Support form on our site so we can email back and forth. I’ll be happy to collaborate on alternate compatibility solutions. I have a few suggestions for Autoptimize to improve its compatibility as well.

– Scott

Hi stefsterNYC,

No worries! We just want you to have a good experience with the plugin! 🙂

Wow, thank you!

No worries at all.

Let us know how we can help, and we will help you get things squared away. 🙂

– Scott

Hi stefsterNYC,

I’m sorry to hear about the issue you’re having.

Just a thought…why not submit a support request first before rating? We’re here to help.

The plugin absolutely does work with WooCommerce registration. Note in the installation instructions though that we specifically instruct users to disable ALL other front end anti-spam, especially CAPTCHAs. No CAPTCHAs are needed when this is installed.

We can help you get this working. We have put together some very helpful troubleshooting documentation. Please take a few minutes to work through the Troubleshooting Guide and FAQs, as these solve over 90% of issues users have.

If the information provided doesn’t solve the issue for you, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form (our main support channel), and take a moment to fill out a support request. That will allow us to help you diagnose this, find out what the real issue is, and get things working right for you.

– Scott