redsand
Forum Replies Created
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Forum: Reviews
In reply to: [WP-SpamShield] Now perfectly workingHappy to help! π
Forum: Reviews
In reply to: [WP-SpamShield] Now perfectly workingHi gianky69,
To edit your rating, just go to: https://wordpress.org/support/view/plugin-reviews/wp-spamshield#postform
You can change the headline, the content, the rating whatever. When you’re done, just hit “Edit Post”.
If you ever need help in the future, we are happy to help. Just use the support methods mentioned above. π
– Scott
Forum: Reviews
In reply to: [WP-SpamShield] Now perfectly workingHi gianky69,
I’m sorry to hear that you had an issue.
However, I have to ask, why would you post a negative review without even submitting a support request first?
We have a Troubleshooting Guide and FAQs for users to check when they have issues. If the information provided doesn’t solve the issue for you, we can help you you fix the issue on your site. We’ll need a bit more info from you on the specifics, and will need to email back and forth, so please head over to the WP-SpamShield Support Form, and take a moment to fill out a support request. That will allow us to help you diagnose this, find out what the real issue is, and get things working right for you.
Our support is excellent and we respond quickly. Why not give support a chance before posting this negative review?
Please ask yourself this…When developers spend so much time developing free plugins for the WordPress community, is it really ok to post a 2-star review without making any reasonable effort to receive support? That’s simply not the right way to handle things.
If you have an issue with something, submit a support request first, and give the author time to respond. We provide free support for our plugins…all you have to do is submit a support request at the WP-SpamShield Support Page. We provide some of the best support out there.
You might want to take a moment to check out these two posts:
I would ask that you reconsider your rating.
– Scott
Forum: Plugins
In reply to: [Weather Underground] No more icons in page with Shortcode (V 2.1.1)Forum: Plugins
In reply to: [WP-SpamShield] Request: Add class name to form instruction textYou’re very welcome. π
No worries. There’s a lot of ways to do it.
Absolutely…yours with ‘hide’ is better.
I added a modified version of this to the Contact Form documentation page. Been meaning to do that for a while. π
Forum: Plugins
In reply to: [WP-SpamShield] Request: Add class name to form instruction textGlad to hear you got things sorted out. I would however recommend modfiying your solution just a bit.
It’s generally best to be as specific as possible to prevent collisions. Use unique ID or class elements, and use the DOM tree. (See this: DOM + CSS = A beautiful couple) With the DOM, you can isolate any element on a page whether or not is has an ID or class…it is extremely powerful. Start with a known ID or class and work down from there.
The form ID is “wpss_contact_form”, but you haven’t included that, so I would recommend adding it.
If you just want to modify your current solution as-is:
#wpss_contact_form p:nth-last-child(2) { css declarations go here... }As you mentioned though, this could change in the future, so I probably wouldn’t recommend using “nth-last-child”. (Not likely anytime soon, but just to be safe.) That’s up to you though. When you’re using it with code you’re written and can control, you’re fine, but with plugins, themes, frameworks, etc that are updated outside your control, you should get more specific to prevent your CSS from breaking in the future.
(Before we go further, a handy plugin for adding CSS to a specific page or post is: WP Add Custom CSS.)
Browser developer consoles can help you isolate the exact DOM-based CSS selector you need. For example in Chrome, if you open your console, go to Elements, and pick the element you want to style, it literally lists the selectors out for you in a horizontal bar right below the source code.
Sometimes to select the text you want, the trick is to make sure you have styling for the text you’re not targeting. Then you can use a straightforward rule for the text you do want to target.
The text you’re trying to style is the only text not within a label. So make sure you set style rules for the text within labels as well. (The text above each input line, etc.) For example:
#wpss_contact_form p label { css declarations go here... }Now when you set this directive for the text you want to target (“Required fields are marked *”), you can use a fairly simple selector set, that won’t have any collisions:
#wpss_contact_form p { css declarations go here... }Some other selectors you could use:
#wpss_contact_form p label strong { css declarations go here... } #wpss_contact_form p label input { css declarations go here... }And since you’re not a fan of the non-breaking space in the last
<p>, you can use the “nth-last-child(1)” selector with a “line-height: 0” declaration to make it disappear altogether if you like. (There are a number of ways to handle this.) Something like this would be a quick fix:#wpss_contact_form p:nth-last-child(1) { line-height: 0; other css declarations go here...; }When using CSS + DOM, possibilities are pretty much endless.
I’ll add some of this to the documentation in case it’s helpful to others.
Hi oseven,
Thank you. Again, I am sorry to hear about your frustrating experience.
We do have an excellent testing procedure. However, it’s important to note that sometimes these things don’t show up even with that. Issues often only show up with very specific combinations. We test on several different PHP versions, and always use WP_DEBUG (WordPress’ built-in debug mode) on our testing servers. Even with WooCommerce and Easy Digital Downloads installed, we didn’t get the errors that you guys got.
Just to give you a little insight into our process, all our sites (test sites and live sites) and client sites run WP_DEBUG (logging only) 24/7 and have hourly cron jobs running that check the error logs, analyze them, and alert us to any issues. This allows us to catch potential issues quickly.
You’re very welcome. We do work hard to give you a reliable plugin. π
– Scott
I’m sorry to hear that. However it’s important to remember that humans do make mistakes from time to time…and we do keep this to a minimum. If you see from our support record and user ratings, it’s extremely rare. Even the most popular plugins have had issues from time to time. The issue only existed for 2 days, and we fixed it as quick as humanly possible…about 2 hours from the time it was reported. Not many plugin authors make fixes that quickly.
Hey Jack,
1.9.7.6 is released, and has the fix. You’re very welcome. π
If you have any further issues, let us know at the WP-SpamShield Support page, and we’ll get into it.
– Scott
Hi voltronik,
Thanks for reporting this. That’s a legitimate bug, and a fix is in progress. We’ll have a new release out shortly with the fix.
– Scott
Forum: Plugins
In reply to: [WP-SpamShield] Request: Add class name to form instruction textHey there snappyhappyme,
We’re definitely amiable. It’s just that we’re not trying to create a contact form to compete with the likes of CF7. π
You wouldn’t have to style all of the <P>…you can target that exact phrase,as I mentioned. You’ll need to use CSS + DOM. Might need to Google it. (CSS advice is not really a support issue though.)
Have a good one!
– Scott
Forum: Plugins
In reply to: [WP-SpamShield] After update: XML Parsing Error: no element foundHi chaoti,
I’m sorry to hear about the issue you’re having and I’ll be happy to help.
If your site had an issue with the last update, then there is likely a configuration issue or conflict specific to your site. We will be happy to help you fix that.
If you haven’t had a chance to yet, please take a few minutes to work through the Troubleshooting Guide and FAQs, as these solve 90% of issues users have.
If those don’t solve the issue for you, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form, and take a moment to fill out a support request. That will allow us to take care of this as quickly as possible for you.
– Scott
Forum: Plugins
In reply to: [WP-SpamShield] Request: Add class name to form instruction textHi snappyhappyme,
Please see the contact form documentation, Installing a WordPress Contact Form on Your Site.
Please notice this note about the form:
What the Contact Form feature IS: A simple drop-in contact form for a contact page that wonβt get spammed.
What the Contact Form feature is NOT: A configurable and full-featured plugin like some other contact form plugins out there.
Note: Please do not request new features for the built-in contact form, as the main focus of the plugin is spam protection. Thank you.Regarding your first request about adding a CSS class, that isn’t necessary as the text you’re referring to can be styled without needing its own class, using the appropriate selectors. The entire form can be styles without any modifications to its current setup.
If the built-in contact form isn’t exactly what you need, we fully understand that. You’re welcome to use another form such as Contact Form 7, and WP-SpamShield protects 3rd party contact form plugins.
Forum: Plugins
In reply to: [WP-SpamShield] 430 Spam comments this morningNot sure if you’re getting my emails. Please check your email spam folder. Anyway, the issue is that the plugin is active on the main site, but not on the sub-site. That’s why you’re not getting spam on the main site, but are getting spam on the sub-site. All the moderation notices you forwarded me are from the site where the plugin is not active.
No spam is actually “getting through” the plugin…because it’s not activated.
Once you activate it on the sub-site, it will stop your spam problem.
Forum: Plugins
In reply to: [WP-SpamShield] 430 Spam comments this morningHey calisun,
This isn’t our main support venue. Now that we got your support request on the WP-SpamShield Support page, let’s stick to that one. We emailed you back shortly after we received it. Feel free to ask us anything you like on that thread. Thanks!
– Scott