Realtyna
Forum Replies Created
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Forum: Plugins
In reply to: [Realtyna Organic IDX plugin + WPL Real Estate] No properties foundHi,
Thanks for your feedback.
Right now it’s showing the listing so you may fix the problem but if problem still exists on your side you can open a ticket here and let us check your website.Please let us know if there is anything else we can help you with.
Forum: Plugins
In reply to: [Realtyna Organic IDX plugin + WPL Real Estate] Cannot set the Map Zoom LevelHi,
Thanks for your feedback.
Please check following KB article: https://support.realtyna.com/index.php?/Default/Knowledgebase/Article/View/554/By default, WPL will show available markers so if it doesn’t work on your website and you didn’t change WPL options then it might be due to a conflict with another plugin. If above article didn’t help you then feel free to open a private ticket here and let us check your website.
Please let us know if there is anything else we can help you with.
Forum: Reviews
In reply to: [Realtyna Organic IDX plugin + WPL Real Estate] My mistakeHi,
Thank you for your review, however we think you mistaken us with someone else.
Your subscription got cancelled back in 11 of March and evidence sent to your email.
We never charged any client for $58.14. (We searched all whole database for it!)
This amount never charged by our merchant and most probably you got us confused with someone else.
If you don’t know this charge, we strongly advise you to raise a dispute immediately with your bank.
In general, there is no reason for us to continue charging the client, when there is a request for refund and cancellation. We refunded any unhappy client before based on our customer satisfaction policy and we cancelled your service back in March and refunded March/Feb charges 50 days ago.
Again, we strongly believe you confused us with another service else who charged your card.
Thank you and we are waiting for the answer to the ticket with more details about the charge.
Yes, it’s possible. However, this will need some sort of customization.
Please check these articles:
https://realtyna.com/blog/11-ways-customize-site-with-realtyna-wordpress-real-estate-theme/
Hi,
Thank you for your interest, It’s possible to integrate RESO Web API features in your own customized theme.
Please request a demo here: https://realtyna.com/organic-reso-api/ , and in reply, please ask for custom theme evaluation.
Thanks
Forum: Fixing WordPress
In reply to: Real estate site plugin or theme or both?Yes, we do have private demo function with access that you need. Please open a request for demo in one of the pages above and our team will open the user-id/pass for you.
Thanks
Forum: Fixing WordPress
In reply to: Real estate site plugin or theme or both?Hello,
I hope you are fine.
Please check the functionalities of our plugin here:
https://wordpress.org/support/plugin/real-estate-listing-realtyna-wpl/
https://realtyna.com/membership-for-wpl/
However, about some functions like number 4, you will need some sort of customization.
Thanks
Hello,
Thanks for your feedback.
Those files are removed (merged) and do not need anymore. It seems your website database should gets updated. You can open a private ticket following and we will check your website. https://support.realtyna.com/index.php?/Default/Tickets/Submit
Forum: Plugins
In reply to: [Realtyna Organic IDX plugin + WPL Real Estate] Location not savedHi,
Thanks for your feedback.
Most of countries including Pakistan is already there. You just need to enable it. Please check https://support.realtyna.com/index.php?/Default/Knowledgebase/Article/View/586/ article.
Please let us know if there is anything else we can help you with.
Forum: Plugins
In reply to: [Realtyna Organic IDX plugin + WPL Real Estate] No widget found with idHi,
Thanks for your feedback.
Can you please open a private ticket here and let us check your website? Because we cannot find any issue on our own website.
Also please make sure that you’re using latest version of WPL. Current version of WPL (Basic and Pro) is 4.7.0.
Hello,
Thanks for your feedback.
Please make sure that you’re using latest version of WPL (4.7.0) and if the issue still exists then feel free to open a private ticket here.
We need to check your website to see what’s wrong.
Feel free to let us know if there is anything else we can help you with.Hi,
Please check following KB article: https://support.realtyna.com/index.php?/Default/Knowledgebase/Article/View/618/
If you cannot fix it yourself then feel free to open a private ticket here and we will fix it for you as soon as possible.Please let us know if there is anything else we can help you with.
Forum: Plugins
In reply to: [Realtyna Organic IDX plugin + WPL Real Estate] Video tab not showingHi,
We need to check your website directly since it is working fine on our test environment. Please feel free to open a private ticket here and then we will check and fix the issue on your own website.
Hi,
You’re always welcome to ask your questions and we will be happy to help you.
in WPL Pro, each WPL widget has a shortcode so you can configure a carousel widget in a hidden widget area like “WPL Hidden” and then put the widget shortcode inside a new HTML activity.You can place the new activity in your desired position. BTW, you can add activities from WPL->Activity Manager->+ icon.
Please let us know if there is anything else we can help you with.
Forum: Plugins
In reply to: [Realtyna Organic IDX plugin + WPL Real Estate] “loading” on carousel sliderHi,
We checked the Modern Full Responsive layout of the carousel widget with the oceanwp theme and Elementor page builder and couldn’t find any issue related to caption.
Please check these items:
1. Make sure that you are using the latest version of the WPL (4.6.0).
2. Make sure that Hide Caption checkbox is unmarked in the carousel widget settings.
3. Please check the browser console and make sure there is no javascript issue. If there is any please share it with us.