Forum Replies Created

Viewing 15 replies - 16 through 30 (of 32 total)
  • Thread Starter realpower

    (@realpower)

    Here is the screenshot.

    https://supermagneticshop.com/wp-content/uploads/2023/04/screen-eu-vat-tab-2.png

    I also contacted woocommerce believing there might be a block placed by their plugin. They replied that the plugin EU/UK VAT Manager for WooCommerce is not compatible with the latest version of wordpress and woocommerce, is it possible?

    I’ve installed wordpress 6.1.1 and woocommerce 7.5.1

    Thanks

    Thread Starter realpower

    (@realpower)

    I tried with both plugins. With “WooCommerce EU VAT Assistant” I see this log.

    2023-04-18T08:42:03+00:00 ERROR FeaturesUtil::declare_compatibility: /home/supermagin/www/wp-content/plugins/woocommerce-eu-vat-assistant/src/embedded-framework/wc-aelia-foundation-classes-embedded/wc-aelia-foundation-classes.php is not a known WordPress plugin.

    With “EU/UK VAT Manager for WooCommerce” I don’t see any logs.

    Thank you

    Thread Starter realpower

    (@realpower)

    Thank you for your answer, as I wrote before, I have already contacted the support of the plugin that has already done the tests, I also tried another plugin (EU/UK VAT Manager for WooCommerce, recently updated and maintained) that has the exact same problem so I don’t think it is the two tested plugins, that would be a strange coincidence, since I recently updated woocommerce I thought it was a woocommerce bug and that’s why I wrote to you. Can you please check if there is any error or block set by woocommerce during the checkout update?

    Thanks again

    Did you managed to resolve this? I have the same problem. Thanks

    Thread Starter realpower

    (@realpower)

    Thanks for the reply,

    I read the guide at the link provided and checked the info entered in the Stripe Express account. The email address entered is correct but the .csv transactions reports are sent to the website administrator address. The website administrator address isn’t used in the Stripe Express account.

    Maybe there is a string of code that I can put inside functions.php to customize the transactions report receiving email address?

    Thank you

    Thread Starter realpower

    (@realpower)

    Hi, I tried to deactivate the plugin and clear the cache but nothing changed.
    I also did other tests, I installed a plugin that allowed me to activate and deactivate the plugins without impacting the online site.
    The problem occurs even if I try to leave only woocommerce active, even using the base theme Twenty Twenty-two.
    Could it be some server setting? But I don’t see anything wrong on Woocommerce > status page.
    Thank you

    Thread Starter realpower

    (@realpower)

    Here it is.
    Thank You

    ### WordPress Environment ###
    
    WordPress address (URL): https://www.gubana.eu
    Site address (URL): https://www.gubana.eu
    WC Version: 7.0.0
    REST API Version: ✔ 7.0.0
    WC Blocks Version: ✔ 8.5.1
    Action Scheduler Version: ✔ 3.5.2
    Log Directory Writable: ✔
    WP Version: 6.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: it_IT
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.32
    PHP Post Max Size: 128 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.71.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.36-MariaDB-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 7.0.0
    WC Database Prefix: pf_
    Dimensione totale database: 69.73MB
    Dimensione dati database: 66.70MB
    Dimensione indice database: 3.03MB
    pf_woocommerce_sessions: Dati: 0.20MB + indice: 0.02MB + motore InnoDB
    pf_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    pf_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_woocommerce_order_itemmeta: Dati: 0.13MB + indice: 0.03MB + motore InnoDB
    pf_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    pf_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pf_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pf_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_actionscheduler_actions: Dati: 0.14MB + indice: 0.13MB + motore InnoDB
    pf_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_actionscheduler_logs: Dati: 0.09MB + indice: 0.09MB + motore InnoDB
    pf_cmplz_cookiebanners: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pf_cmplz_cookies: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pf_cmplz_services: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pf_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_comments: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
    pf_e_events: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_options: Dati: 4.03MB + indice: 0.13MB + motore InnoDB
    pf_postmeta: Dati: 43.22MB + indice: 0.64MB + motore InnoDB
    pf_posts: Dati: 17.47MB + indice: 0.22MB + motore InnoDB
    pf_rank_math_404_logs: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_rank_math_analytics_gsc: Dati: 0.27MB + indice: 0.41MB + motore InnoDB
    pf_rank_math_analytics_inspections: Dati: 0.05MB + indice: 0.11MB + motore InnoDB
    pf_rank_math_analytics_keyword_manager: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pf_rank_math_analytics_objects: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_rank_math_internal_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_rank_math_internal_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pf_rank_math_redirections: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_rank_math_redirections_cache: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_term_relationships: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_trustindex_google_reviews: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pf_usermeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    pf_wc_admin_notes: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
    pf_wc_admin_note_actions: Dati: 0.05MB + indice: 0.02MB + motore InnoDB
    pf_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pf_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
    pf_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
    pf_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
    pf_wc_product_attributes_lookup: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_wc_product_meta_lookup: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
    pf_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    pf_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
    pf_wpforms_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
    
    ### Post Type Counts ###
    
    attachment: 103
    custom_css: 2
    customize_changeset: 2
    elementor_library: 4
    nav_menu_item: 6
    page: 20
    post: 2
    product: 5
    product_variation: 10
    revision: 925
    shop_order: 25
    wc_product_table: 1
    wp_global_styles: 3
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (22) ###
    
    Autoptimize: by Frank Goossens (futtta) – 3.0.4
    Cache Enabler: by KeyCDN – 1.8.7
    CMP - Coming Soon & Maintenance Plugin: by NiteoThemes – 4.1.1
    Google Tag Manager for WordPress: by Thomas Geiger – 1.15
    EAN for WooCommerce: by WPFactory – 4.3.4
    Elementor: by Elementor.com – 3.6.5
    WebToffee PayPal Express Checkout Payment Gateway for WooCommerce ( Free ): by WebToffee – 1.7.6
    Flexible Shipping: by Octolize – 4.15.0
    Happy Elementor Addons: by weDevs – 3.5.2
    Leaflet Map: by bozdoz – 3.0.4
    Ocean Extra: by OceanWP – 1.9.4
    Rank Math SEO PRO: by Rank Math – 3.0.22
    Rank Math SEO: by Rank Math – 1.0.100.1
    Sticky Header OceanWP: by Oren Hahiashvili – 1.0.8
    WooCommerce Product Table Lite: by WC Product Table – 2.6.0
    WebP Converter for Media: by Mateusz Gbiorczyk – 4.3.3
    Product Feed PRO for WooCommerce: by AdTribes.io – 11.9.4
    WooCommerce Satispay: by Satispay – 2.1.0
    WooCommerce Payments: by Automattic – 4.8.1 (aggiornamento alla versione 4.9.0 disponibile)
    WooCommerce: by Automattic – 7.0.0 (aggiornamento alla versione 7.0.1 disponibile)
    Widget per recensioni di Google: by Trustindex.io  – 8.4
    WPForms Lite: by WPForms – 1.7.4.1
    
    ### Inactive Plugins (1) ###
    
    Fish and Ships: by wpcentrics – 1.4.3
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Must Use Plugins (1) ###
    
    Elementor Safe Mode: by Elementor.com – 1.0.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #1587 - /negozio/
    Carrello: #1588 - /carrello/
    Pagamento: #1589 - /pagamento/
    Il mio account: #1590 - /mio-account/
    Termini e condizioni: ❌ La pagina non è impostata
    
    ### Theme ###
    
    Name: OceanWP Child Theme
    Version: 1.0
    Author URL: https://oceanwp.org/
    Child Theme: ✔
    Parent Theme Name: OceanWP
    Parent Theme Version: 3.1.4 – 3.3.5 è disponibile
    Parent Theme Author URL: https://oceanwp.org/about-me/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: oceanwp/woocommerce/cart/mini-cart.php
    oceanwp/woocommerce/content-single-product.php
    oceanwp/woocommerce/loop/loop-start.php
    oceanwp/woocommerce/single-product/title.php
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ✔ Next scheduled: 2022-11-02 17:07:26 +01:00
    Options: ✔
    Notes: 82
    Onboarding: completed
    
    ### WooCommerce Payments ###
    
    Version: 4.8.1
    Connected to WPCOM: Yes
    Blog ID: 211602904
    Account ID: acct_1LudNeFjF5Ote0vq
    
    ### Action Scheduler ###
    
    Complete: 286
    Oldest: 2022-10-07 09:37:45 +0200
    Newest: 2022-11-02 15:49:41 +0100
    
    Failed: 15
    Oldest: 2022-09-19 00:41:16 +0200
    Newest: 2022-10-31 15:13:10 +0100
    
    Pending: 8
    Oldest: 2022-11-02 22:10:57 +0100
    Newest: 2022-11-19 01:13:25 +0100
    
    ### Status report information ###
    
    Generated at: 2022-11-02 17:00:02 +01:00
    Thread Starter realpower

    (@realpower)

    Hi,
    I’ve checked the message saved in the settings and is correct, tried to clear the cache, disable some plugins and nothing changed.
    I did some tests, the problem occurs only on the product page if I add a quantity of products to the cart that exceeds the one set using the following method:
    the maximum quantity set is 1500, I add 1000 products to the cart, reload the page and try to add another 1000 products to the cart exceeding the maximum quantity of 1500.

    Thread Starter realpower

    (@realpower)

    I found what was causing the problem, there was a tag placed in two rules, for that reason i was seeing multiple discounts applied on a single product.

    Thanks again for your help!

    Thread Starter realpower

    (@realpower)

    Thanks,
    I’ve set other rules similar to the one described before, only one should be applied per product based on the tags listed in “Filter by products”.
    I’ve activated Debug and added 1 product to the cart, I see that all rules are applied to cart item.
    Why the tags listed in “Filter by products” are not taken into consideration?
    Shouldn’t they be linked with the qty based set in “Bulk mode”?
    How can I apply percentage discounts based on the quantity of products that have a specific tag assigned?
    Thanks again

    Thread Starter realpower

    (@realpower)

    Thanks, I reached out PayPal and it turned out there was an account limitation.
    Now it’s all fixed!
    Thanks again

    Thread Starter realpower

    (@realpower)

    The error persists. Can anyone help me fix it?
    Thanks

    Thread Starter realpower

    (@realpower)

    Thank you, I increased the subscription price to € 1.10 but I still get the same error message “Something went wrong creating plan with PayPal; missing PROFILESTATUS”.
    what could be causing the error?
    Thanks

    Thread Starter realpower

    (@realpower)

    I’m trying to configure a recurring payment of 0.99€. The payment should automatically renew every month. There is no trial period, payment is made when the first subscription is made.
    Do you need some more information?
    Thanks

    Thread Starter realpower

    (@realpower)

    Ok, I’ve created the ticket and submitted the report.

Viewing 15 replies - 16 through 30 (of 32 total)