Jake

Hi,

I’m not too sure how to do that, whenever I try to edit that page it only has the shortcode for [woocommere_checkout].

PSB the report.

### WordPress Environment ###

Home URL: https://thek9petshop.co.uk
Site URL: https://thek9petshop.co.uk
WC Version: 3.5.4
Log Directory Writable: ✔
WP Version: 5.0.3
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.1.26 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.59.0
OpenSSL/1.0.2q

SUHOSIN Installed: –
MySQL Version: 5.6.40-84.0-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.5.4
WC Database Prefix: wpui_
MaxMind GeoIP Database: ✔
Total Database Size: 9.32MB
Database Data Size: 7.43MB
Database Index Size: 1.89MB
wpui_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
wpui_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
wpui_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
wpui_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
wpui_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
wpui_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB
wpui_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
wpui_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
wpui_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
wpui_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
wpui_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
wpui_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
wpui_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
wpui_woocommerce_log: Data: 0.02MB + Index: 0.02MB
wpui_commentmeta: Data: 0.02MB + Index: 0.03MB
wpui_comments: Data: 0.02MB + Index: 0.09MB
wpui_links: Data: 0.02MB + Index: 0.02MB
wpui_options: Data: 1.03MB + Index: 0.11MB
wpui_postmeta: Data: 2.52MB + Index: 0.88MB
wpui_posts: Data: 3.38MB + Index: 0.16MB
wpui_termmeta: Data: 0.02MB + Index: 0.03MB
wpui_terms: Data: 0.02MB + Index: 0.03MB
wpui_term_relationships: Data: 0.02MB + Index: 0.02MB
wpui_term_taxonomy: Data: 0.02MB + Index: 0.03MB
wpui_usermeta: Data: 0.02MB + Index: 0.03MB
wpui_users: Data: 0.02MB + Index: 0.05MB
wpui_wc_download_log: Data: 0.02MB + Index: 0.03MB
wpui_wc_webhooks: Data: 0.02MB + Index: 0.02MB

### Post Type Counts ###

attachment: 244
custom_css: 1
customize_changeset: 33
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 5
page: 10
post: 1
product: 59
product_variation: 231
revision: 136
shop_coupon: 2
shop_order: 2

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (9) ###

Classic Editor: by WordPress Contributors – 1.4
Jetpack by WordPress.com: by Automattic – 6.9
WooCommerce PayPal Checkout Gateway: by WooCommerce – 1.6.9
WooCommerce Stripe Gateway: by WooCommerce – 4.1.14
WooCommerce Services: by Automattic – 1.18.0
WooCommerce: by Automattic – 3.5.4

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: #171 - /terms-and-conditions/

### Theme ###

Name: Divi
Version: 3.19.11
Author URL: http://www.elegantthemes.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔

### Templates ###

Overrides: –

Hi, I’ve tried several versions. I believe the one I was using when I was getting the error was 1.8.2, I can’t quite remember.

I haven’t installed wp-pagenavi.

I tried downloading it from your website, as well as through the Themes search menu in the WordPress dashboard.

However, after some testing I’ve fixed it – but only using a different browser. The problem seems to exist only in Google Chrome.

I’m now using Safari, which is working fine – as does Mozilla FireFox, and the latest version of Internet Explorer.

Hope this gives you some more insight, as it may be worth looking into the Google Chrome issue.