rashed848
Forum Replies Created
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Right now, we do not have more icons available. I can certainly understand how that might be important for you, especially given the scenario you described. I will let you know if this becomes something that we might build in the future.
Please don’t hesitate to reach out if you have any other ideas.
Hello @jomansor !
You can change the icon of the general fields where you can pick any of the font awesome icons. However, the category icon can not be changed. If you want to use any specific icon for the category you can let us know and we can share the solution with you.
Kind Regards.Hello @wishyoubest !
Kindly make sure footer section is properly configured in the theme option.
Regards,Hello @leedavey !
There are several reasons that may occur. Any of the configurations can be missed. So you can check accordingly to resolve.
(1) Kindly make sure that the Add listing page is added in the page setup(Directory Listings> Settings> Page setup).
(2) Then make sure that the pricing plan is assigned to the listing.
(3) Then make sure that the Single listing page contents are added in the Directory Listings> Directory Builder> Single Page Layout> Content
Hello @tonnetje !
You can translate your website using the Loco Translate/Wpml or any other translation plugin.
You can change the currency from Directory Listings> Settings> Listing currency. Here is the screenshot, https://prnt.sc/2AkFGo8dDuHkHello @danwelling
You can use the following CSS,
.directorist-listing-single .directorist-listing-single__info .directorist-listing-single__info–top a, .directorist-listing-single .directorist-listing-single__info .directorist-listing-single__info–top span {
word-break: break-word;
}Hello @eemarianitoo !
We are sorry to hear that your experience with our service did not meet your expectations and that you have given us a bad rating. We understand that the delay in refund may have caused inconvenience to you and we apologize for any inconvenience caused.We would like to explain that the delay in processing your refund was due to the fact that the member of our team who was handling your case was ill. We understand that this is not an excuse for the delay, but we would like to assure you that we take all customer requests seriously and always strive to provide the best possible service.
We are happy to inform you that your refund has now been processed and should be reflected in your account shortly. We would like to request you to consider editing your rating, based on the resolution of your refund issue.
Your feedback is valuable to us and helps us to continuously improve our service. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Thank you for your time and consideration.
Regards.Hello @visimedia!
Thanks for reaching out.
Actually, you are unable to run the setup wizard after running it the first time. Although you can set things up from the Directorist settings as well. Therefore, you can let me know the setup that you want to change so that I can guide you accordingly.
Regards.Hello @danwelling!
Thanks for reaching out.
The issue can be solved with some Additional CSS. Would you please share the page link with us so that I can build the code?
Regards,Hello @rundall!
Thanks for reaching out.
Actually, you are unable to change the text from the admin dashboard. However, you can change with a bit of customization. You can share the admin access with us so that I can prepare the code for you.
Reagards.Hello @mosiejones01
Thanks for reaching out. Kindly make sure that the search result page that you create with the proper shortcode which is, [directorist_search_result]
is assigned to the search result page setup in Directory Listings> Settings> Page Setup. If yes, then we need to inspect your site. You can share the credentials with us.
Regards.Greetings!
Thanks for reaching out.
I am sorry for the inconvenience that you had to face. One step had been missing in the flow and this is why the form is not coming up. You know, when a listing owner place an order successfully, the admin must make the order completed from the backend. After that, the order will be active under the listing owner account. So if the listing owner tries to add the listing after that he/ she can see 2 things as per the configuration the admin set. (1) The listing owner can see the plans among which on will be active. (2) He/ she can directly redirected to the listing form. If the listing owner sees the plans and find one active, then he must choose the active and then redirected to the listing form.
The whole functionality is described here, https://directorist.com/documentation/extensions/pricing-plans/step-by-step-guide-2/
Feel free to reach us with any of your queries.
Regards,Greetings!
Thanks for reaching out.
You can navigate to Directory Listings> Settings> Personalization> Single listing Template> Then choose directorist template.
Then will make the contained wider. If you want more width, then you must you need to add some CSS. Let me know if you need help on that and share the page link with me in that case.
Regards,Greetings!
Thanks for reaching us.
If you have followed the documentation, the message option is supposed to be there. However, if the option is still unavailable, then we need to inspect you site and check the configuration you have made. In that case, it would be better if you could reach our technical support channel and share the necessary site credentials with us. You can get the link to contact us in our site.
Regards,Greetings!
Thanks for reaching out.
We need to inspect your site to debug the issue. Kindly reach our technical support channel and share the site credentials with us.
Regards,