rashed848
Forum Replies Created
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Hello radson !
We want to express my appreciation for the outstanding service and support you’ve provided. Directorist’s value for money and rich feature set exceeded my expectations. Your agile and competent support team swiftly resolved any minor issues I encountered, allowing me to implement the plugin across multiple niche websites successfully.Thank you for your exceptional product and support!
Best regards,
Hello lmcusa2024 !
I hope this message finds you well.I’m writing to provide you with an update regarding the issue you reported with information deletion on checkbox-style questions after directory updates.
I’m pleased to inform you that our development team has successfully resolved this issue. After thorough investigation and troubleshooting, we’ve implemented a fix to prevent the occurrence of information deletion and empty spots in critical sections like the Related Listings section.
Regards.Hello lmcusa2024 !
Thank you for bringing this to our attention. We understand the frustration you’re experiencing with the messaging/BuddyPress related features not fully integrating as advertised, particularly regarding differentiation between free and paid listings.Our development team is actively working on resolving this issue to ensure that messaging features are properly integrated and that only verified doctors receive messages, as intended. We apologize for any inconvenience this may have caused.
Best regards,
Hello lmcusa2024 !
Thank you for bringing this to our attention. Our development team is actively investigating and working on resolving the issue you’ve encountered with information deletion on checkbox-style questions after directory updates.We understand the importance of ensuring data integrity and preventing empty information spots on your site, especially in critical sections like the Related Listings section.
Best regards,
Hello lmcusa2024 !
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience this issue may have caused.I’m pleased to inform you that our development team has identified and fixed the problem you reported. Now, when adding a listing, even if a category isn’t required, the select questions will no longer be randomly populated at the top of the list. Users will have the opportunity to read and choose answers to select questions or make the choice not to answer without any unexpected selections occurring.
We appreciate your patience and understanding as we worked to resolve this issue. If you encounter any further issues or have any additional feedback, please don’t hesitate to let us know. We’re here to help.
Best regards,
Hello lmcusa2024 !
Thank you for reaching out and I apologize for the frustration you’ve experienced with the email verification process. Our team is actively investigating this issue to identify and resolve the root cause.
I understand the urgency of getting this matter sorted out for you as soon as possible. Please bear with us a little longer as we work to rectify the situation. Your patience is greatly appreciated.
Thank you for your understanding.
Best regards,
Hello springbreak !
Thank you so much for your kind words and appreciation! We’re thrilled to hear that you’re loving our product and that our support team was able to assist you quickly. Providing a stable and well-supported plugin for Business Directory on WordPress is our top priority, and we’re delighted to have met your expectations. If you ever need anything else or have further questions, don’t hesitate to reach out. We’re here to help!
Kind Regards.Hello rstrickland710 !
Thank you so much for your glowing feedback! We’re thrilled to hear about your wonderful experience with Directorist and how it’s helping you achieve your goals for your new website. It means a lot to us that you appreciate the capabilities of our software and the dedication of our customer service team.We’re committed to providing top-notch support and ensuring that our users have all the tools and assistance they need to create the perfect website. Your recommendation means the world to us, and we’re grateful for your support.
Hello sudetm !
Thanks a lot for your valuable feedback. Your support will lead us know to your desired goal gradually. We will try our best to ensure the quality support for you. Please do not hesitate to reach us with any of the issues you face with Directorist. We will be happy to help you.
Regards.- This reply was modified 2 years, 2 months ago by rashed848.
Hello bennima
Thank you so much for your kind words! It truly means a lot to us to hear that you’re happy with our support. We’re dedicated to providing the best service possible, and knowing that we’ve made a positive impact for you is incredibly rewarding. If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help!Hello valentinsolutions !
Thank you so much for your kind words and appreciation! We’re thrilled to hear that you find our plugin simple to use, easy to install, and powerful even in the free version. It’s truly rewarding to know that our efforts to create a user-friendly and intuitive experience are making a positive impact.We greatly appreciate your support and encouragement, and we’ll continue working hard to provide you with the best possible plugin experience.
Thank you once again for your wonderful feedback. It means a lot to us!
Best regards,
Hello eusefullone !
Thank you so much for taking the time to share your positive experience with us! We truly appreciate your kind words and are thrilled to hear that our support team was able to assist you promptly and effectively.At Directorist, we strive to provide top-notch support and assistance to all our valued customers, and it’s incredibly rewarding to know that we’ve met your expectations.
Your recommendation means a lot to us, and we’re grateful for your trust and confidence in our theme and services. If you ever have any further questions or need assistance in the future, please don’t hesitate to reach out to us. We’re always here to help!
Thank you again for choosing Directorist, and we look forward to continuing to serve you.
Best regards,
Hello dimal!
Thank you for bringing the PHP warning to our attention, and we appreciate your diligence in reporting it.We understand the importance of resolving such issues promptly to ensure the smooth operation of our plugin. Our development team is actively investigating the warning related to attempting to read the property “slug” on a boolean value, as logged on [01-Apr-2024 06:51:56 UTC].
Your report has been prioritized, and we are working diligently to identify and implement the necessary fix. We aim to address this issue comprehensively in our upcoming updates.
We appreciate your patience and understanding as we work towards a resolution. If you have any further questions or encounter any additional issues, please don’t hesitate to reach out to us.
Best regards,
Hello dimal !
Thank you for bringing this issue to our attention, and we apologize for any inconvenience caused by the PHP notices and warnings you encountered while editing your listings.Upon reviewing the error logs you provided, it appears that the warnings are related to the “map_meta_cap” function and an attempt to read a property “ID” on null. These issues are likely stemming from compatibility issues with PHP 8.2.x.
We understand the frustration caused by encountering these warnings and notices, especially when working with the Directorist plugin. Please rest assured that our development team takes these matters seriously, and we are committed to addressing compatibility issues promptly.
To resolve these issues and ensure smooth functionality with PHP 8.2.x, we will prioritize investigating and implementing the necessary fixes. Our team will thoroughly test the changes to ensure they resolve the reported problems without introducing any new issues.
Best regards,
Hello kielaak !
Thank you so much for your kind words and positive feedback!We’re thrilled to hear that you’ve had such a positive experience with our support and development team. Providing excellent service to our customers is our top priority, and we’re delighted to hear that we’ve been able to meet your expectations.
Your recommendation means a lot to us, and we truly appreciate your support. If you ever need any assistance in the future or have any further feedback to share, please don’t hesitate to reach out.
Thank you once again for choosing our product and for taking the time to share your feedback. We’re here to help you every step of the way.
Best regards,