JoomSky
Forum Replies Created
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Hi,
You can remove/unpublished it form fields page.
Admin > Help Desk > Tickets > Fields
Regards,
JS Help Desk teamForum: Plugins
In reply to: [JS Help Desk – AI-Powered Support & Ticketing System] error in new fields.Hi,
If you are not used these addons, deactivate them in Plugins page.
– Envato validation
– EDDIf you create a custom field, try to change it name.
Regards,
JS Help Desk teamHi,
It is JS Help Desk plugin error.
‘Process steps’ plugin file generates the error.
Forum: Plugins
In reply to: [JS Help Desk – AI-Powered Support & Ticketing System] Theme IssueHi,
Can you please open support ticket at jshelpdesk.com
Also send the screenshots and highlight the problem area, we will check it.
Forum: Plugins
In reply to: [JS Help Desk – AI-Powered Support & Ticketing System] php warning errorHi,
We need some more details about it.
Can you please open the ticket at
jshelpdesk.comForum: Plugins
In reply to: [JS Help Desk – AI-Powered Support & Ticketing System] Plugin ActivateHi,
Please uninstall and install it again.
Admin > Plugins > deactivate and delete.Download and install it again.
Hi,
Can you open ticket at jshelpdesk.com and also send site address.
We will check it.Hi,
Please try to activate with Admin user. Or user who has Admin role.
Forum: Reviews
In reply to: [WP Learn Manager] Does not work – FailedHi,
The video is private.
If item is used, it can not be deleted, use enforce delete feature.
Forum: Plugins
In reply to: [JS Help Desk – AI-Powered Support & Ticketing System] E_COMPILE_ERRORHi,
We do not face this problem on the latest WordPress with the latest version.
If you want we check it in detail, please open the ticket in our system and give your details.
jshelpdesk.com > support.
Thanks
Forum: Plugins
In reply to: [JS Help Desk – AI-Powered Support & Ticketing System] E_COMPILE_ERRORHi,
Please reinstall the plugin.
It looks like plugin is not installs properly.Hi,
Please uninstall and reinstall, problem will be solved.
Forum: Plugins
In reply to: [JS Help Desk – AI-Powered Support & Ticketing System] Credit based ticketsHi,
No, system support paid support. User must pay before opening a ticket.
This feature required Paid Support addon.Hi,
By default system use WordPress editor. If you want textarea, you need to customize the php code.
Forum: Plugins
In reply to: [JS Help Desk – AI-Powered Support & Ticketing System] letters PersianHi,
Can you please share screenshots?