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  • Thread Starter purplev

    (@purplev)

    I have not remedied the problem with my original admin ID [aka ID1], but managed to find a work around. Here’s what I did (just in case someone else runs across this issue).

    I was still able to see the “Add User” page, even though the user list page was/is completely blank. So, I created a new ID [aka ID2], made it an administrator, and hit submit. Unfortunately, the return page was also blank. So, I wasn’t sure if the action was completed.

    Using another browser, I logged into ID2 and found that indeed, it worked. In addition, I was happy to find that the user list was/is viewable under that ID. I changed the screen options to view 500 users per page. That worked, and I am keeping it there.

    Next (since this seems to be just a config issue inside ID1), I changed ID1 to “author”. Restarted browser (with cleared cookies) & logged in. ID1 works as author.

    Next inside ID2, I changed ID1 back to admin…to see if in the process of changing roles, the config was whipped/cleared and therefore rectified. It was not.

    I don’t have access to the backend to poke through the individual files and edit what I need in order to fix the issue. However, that’s okay (for now) b/c the new ID works to do what I need while the site owner/main Admin is MIA.

    I’m sure he’ll return before too long and all will be well once, again.

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