Jonathan Bossenger
Forum Replies Created
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Hi @rghedin thanks for bringing this to our attention.
These scripts should not be loading if you haven’t enabled the HTML5 player. However this may be a bug. Please won’t you log this in our GitHub issue tracker, so that we can investigate https://github.com/TheCraigHewitt/Seriously-Simple-Podcasting/issues
In the meantime, you can unhook the function calls which add the html5 player scripts and styles using the following code in your child theme functions.php
global $ss_podcasting; remove_action( 'wp_print_footer_scripts', array( $ss_podcasting, 'html5_player_conditional_scripts' ) ); remove_action( 'wp_print_footer_scripts', array( $ss_podcasting, 'html5_player_styles' ) );Hi @kimstuart
The CSS selector should be
.ssp-wave wave waveCould I ask you to log this as an issue to our GitHub issue tracker, that way we can work toward getting it fixed in a future release.
https://github.com/TheCraigHewitt/Seriously-Simple-Podcasting
Thanks
Forum: Plugins
In reply to: [Seriously Simple Podcasting] Pulling in Random VideoAh, I see ok thanks.
In order to better assist you with figuring this out, could I ask you to send an email to our internal support channel at hello@castos.com. It seems that we might need to dig a little deeper into your setup to figure this out.
Thanks
Forum: Plugins
In reply to: [Seriously Simple Podcasting] Pulling in Random Videoa new post is not created with the release of new episodes
Can you explain to me what you mean by this.
Are you released podcast episodes separately from your WordPress site?
Forum: Plugins
In reply to: [Seriously Simple Podcasting] Pulling in Random VideoNo problem, glad we got it sorted for you.
Forum: Plugins
In reply to: [Seriously Simple Podcasting] Pulling in Random Video@hollywoodonlocation the reason that video is being listed as a podcast, is because you have selected to include posts as Podcast post types, under Postcast -> Settings -> General Settings. If you don’t intend to include posts as podcasts, simply un-check posts under Podcast post types and your posts will not be included.
Forum: Plugins
In reply to: [Seriously Simple Podcasting] Download Links for RSS feed not working@cherrywood2014 there is actually a custom rewrite rule set up for the plugin, to enable these redirect URLS to work correctly.
This looks like a problem that’s going to require a little more digging that what is possible publicly.
In order to to better handle this request, could I ask you to email our dedicated support channel at hello@castos.com, including the original subject and support post you posted here, but add ‘For Attention: Jonathan’ to the subject line.
Forum: Plugins
In reply to: [Seriously Simple Podcasting] Download Links for RSS feed not workingIf it works in Chrome and Edge, but not Firefox and Safari, I’d say there’s something on the server level that’s configured incorrectly, as the file URL’s are powered by the same code underneath.
I tried to load the URL in Firefox and received the following message
Secure Connection Failed An error occurred during a connection to www.heroesmediagroup.com. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.This tells me there may be something wrong with the SSL certificate installed on your web hosting service, or how it is configured.
Are you able to check with your web host support, regarding this message?
Forum: Plugins
In reply to: [Seriously Simple Podcasting] Download Links for RSS feed not workingThanks
I notice when I click on the download link you’ve provided, it loads the media file, is this with the workaround in place?
https://www.heroesmediagroup.com/podcast-download/34740/jennifer-whitacre.mp3?ref=download
Regards
Forum: Plugins
In reply to: [Seriously Simple Podcasting] Download Links for RSS feed not workingHi @cherrywood2014 thanks for reaching out.
If you are running a current version of WordPress, could I ask you to check the Site Health section of your site, available under Tools -> Site Health. Then click on the Info tab, and let me know what information appears under the Server section of that info.
That will help me understand what your hosting environment is, and how next to proceed.
Thanks
Forum: Plugins
In reply to: [Seriously Simple Podcasting] Pulling in Random Video@hollywoodonlocation thanks for getting in touch.
When you say the software is “pulling in a random video from my site as part of the series” do you mean under the AUTHOR UNCUT PODCAST widget. I see at the moment it’s showing the “2 Minute Video: How to Subscribe” item and the “Welcome Authors, Screenwriters & Book Lovers!” item, and I’m assuming you don’t want the “2 Minute Video: How to Subscribe” to show?
Can you tell me two things a) what content type is the video (Post, Page, some other type) and b) what are the items checked on your Postcast -> Settings -> General Settings page, under Podcast post types.
Thanks
Forum: Plugins
In reply to: [Seriously Simple Podcasting] How to limit number of items in series widget?@lordneeko There is currently a filter in the plugin that can be used to control the number of posts.
ssp_widget_series_episodes_args
I understand you’re not a PHP developer, but if you know, or can find out, how to build a custom plugin, or use a child theme, you can use the filter to alter the query arguments that build up the widget content.
The code would look something like this
https://gist.github.com/jonathanbossenger/86eb9748a5ee2308a7d3b2c91f6e7730
Alternatively, if you still need this as a setting, you can log this as a feature request on our feedback page here – https://feedback.castos.com/
You can also can log it as an issue in our code repository here – https://github.com/TheCraigHewitt/Seriously-Simple-Podcasting
Regards
Forum: Plugins
In reply to: [Seriously Simple Podcasting] 500 Error after updating to latest versionResolved
Forum: Plugins
In reply to: [Seriously Simple Podcasting] 500 Error after updating to latest version@demas23 as per our discussion in Castos support, you’ve updated your site’s nginx config with WPEngine supports help and your site is now working. I’m therefore closing this ticket. Thanks
Forum: Plugins
In reply to: [Seriously Simple Podcasting] 500 Error after updating to latest versionHello @demas23 thanks for getting in touch.
The fact that you have moved the site to a staging environment is extremely helpful, as we can use that to test and debug any problems with the upgrade.
In order to handle this request more efficiently, could I ask you to email our internal support at hello@castos.com, and I can investigate this further with you.
Thanks