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  • Hello,

    Thank you for the additional clarification. Since the error specifically occurs during the eb_enroll_dummy_user action in the connection test, we need to look closer at your site-specific environment.

    To help us investigate this further, could you please perform the following:

    1. Record a Video: Please share a screen recording of the connection test process with the Network tab open, so we can see the exact response headers and body for the failed request.
    2. Raise a Support Ticket: Please contact our technical team by submitting a ticket or emailing us at edwiser@wisdmlabs.com.

    In your email, please mention this forum thread and provide further details following the video.

    We look forward to resolving this for you!

    Hello,

    Thank you for sharing those detailed logs. They were very helpful in identifying exactly why you are seeing the “Invalid parameter” error.

    userid: 0 — The dummy test user (ebdummyuser) has either not been created in Moodle yet, or the Moodle user ID has not been saved in WordPress.

    courseid: 0 — No Moodle courses have been synced to WordPress yet, so there is no moodle_course_id available for the enrollment test.

    Please follow these steps in order:

    • Step 1: Run the Connection Test: Go to Edwiser BridgeSettingsConnection and click Test Connection. Why? This process creates the ebdummyuser in Moodle and links its ID back to WordPress. Without this, the enrollment test has no “user” to attempt to enroll.
    • Step 2: Sync Your Courses: Go to Edwiser BridgeSynchronization and run Sync Courses from Moodle. Why? You need at least one Moodle course synced to WordPress so the plugin has a valid courseid to use for the test.
      • Note: The status of the course must be publish.
    • Step 3: Retry the Enrollment Test: Once the connection is verified and at least one course is synced, try the enrollment test again. It should now be able to pull the correct IDs instead of defaults.

    Note on Security: If you continue to see issues after following these steps, please do not share any sensitive site details here. Instead, you can send your updated logs to our technical team at edwiser@wisdmlabs.com so we can investigate further in a secure environment.

    Let us know how it goes!

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