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Viewing 3 replies - 1 through 3 (of 3 total)
  • prinsa

    (@prinsa)

    Hello Boaz,

    I have the same issue that some other Elementor users have, the elementor page works well until I want to save the changes I made, when trying to save it stops working and it dies there witout any positive or negative result no messages appears and the save button just stays there going on circles for hours. I have tried many things
    1.-I deactivated all plugins and just left elementor.
    2.-I deactivated elementor to check if it resets.
    3.-I cleaned google chrome cache. I havent had positive results. Can you help me solve this problem? I am attaching the information of the enviroment I am using, thank in advance.

    Server Environment
    Operating System: Linux
    Software: Apache
    MySQL version: 5.5.5
    PHP Version: 5.6.30
    PHP Max Input Vars: 1000
    PHP Max Post Size: 8M
    GD Installed: Yes
    Elementor Library: Connected
    WordPress Environment
    Version: 4.7.4
    Site URL: http://www.ecuatouring.com/en
    Home URL: http://www.ecuatouring.com/en
    WP Multisite: No
    Max Upload Size: 2 MB
    Memory limit: 40M We recommend setting memory to at least 64M. For more information, read about how to Increase memory allocated to PHP.
    Permalink Structure: /%postname%/
    Language: en-CA
    Timezone: -5
    Admin Email: info@ecuatouring.com
    Debug Mode: Inactive
    Theme
    Name: Travel Lite
    Version: 2.1
    Author: D5 Creation
    Child Theme: No

    prinsa

    (@prinsa)

    I have the exaxt same ploblem as Joao, and I have not been able to solve it by deactivating all plugins and just leving Elementor active.
    Can anybody help to solve this issue please?

    Server Environment
    Operating System: Linux
    Software: Apache
    MySQL version: 5.5.5
    PHP Version: 5.6.30
    PHP Max Input Vars: 1000
    PHP Max Post Size: 8M
    GD Installed: Yes
    Elementor Library: Connected
    WordPress Environment
    Version: 4.7.4
    Site URL: http://www.ecuatouring.com/en
    Home URL: http://www.ecuatouring.com/en
    WP Multisite: No
    Max Upload Size: 2 MB
    Memory limit: 40M We recommend setting memory to at least 64M. For more information, read about how to Increase memory allocated to PHP.
    Permalink Structure: /%postname%/
    Language: en-CA
    Timezone: -5
    Admin Email: info@ecuatouring.com
    Debug Mode: Inactive
    Theme
    Name: Travel Lite
    Version: 2.1
    Author: D5 Creation
    Child Theme: No If you want to modify the source code of your theme, we recommend using a child theme.
    User
    Role: administrator
    WP Profile lang: en_CA
    User Agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.96 Safari/537.36
    Active Plugins
    Elementor – 1.4.6 By Elementor.com
    Debug
    Errors:
    TypeError: Cannot read property ‘canvas’ of undefined
    at http://www.ecuatouring.com/en/wp-includes/js/quicktags.min.js?ver=4.7.4 – 1:7713
    2017-04-28 03:13 +00:00

    TypeError: Cannot read property ‘pageYOffset’ of undefined
    at http://www.ecuatouring.com/en/wp-includes/js/jquery/jquery.js?ver=1.12.4 – 4:30810
    2017-04-20 15:14 +00:00
    x 8 times

    prinsa

    (@prinsa)

    Elementos is excellent the only problem I have had many times is the same issue when trying to save the process bar falls asleep and it never saves, the save button just circles all the time and it woest day anything just stops. And this issue takes a lot off time of your work and kills your patience, If you where able to fix the problem Elemetor is the best free plugin.
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)