pollo28

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  • Forum: Plugins
    In reply to: [WP-Chatbot for Messenger] Chat not showing
    Thread Starter pollo28

    (@pollo28)

    7 years, 10 months ago

    Hi,

    unfortunately nothing has changed.
    I’ve disabled the plugin “Members” and “Ultimate Member”.

    Were you meaning that I should uninstall them completely? Disable them is not enough?

    If it could be easier for you I could send to you the list of installed plugins.

    Thank you very much for your help,
    regards,
    Edoardo

    Forum: Plugins
    In reply to: [WP-Chatbot for Messenger] Chat not showing
    Thread Starter pollo28

    (@pollo28)

    7 years, 10 months ago

    Hi,

    thank you for the feedback.

    I’ve double checked if the domain is whitelisted from my FB page, and it is.
    I tried to find out some relations between theme and fb, but I did not find anything related to FB from the settings.

    What should I send to you via messenger? Do you need my admin credentials to the website?

    P.s: the theme that I’m using is named “AllStar – WordPress Club Theme” (https://themeforest.net/item/allstar-wordpress-club-theme/12804758)

    Thank you very much,
    regards,
    Edoardo

    • This reply was modified 7 years, 10 months ago by pollo28. Reason: Theme info added
    Forum: Plugins
    In reply to: [WP-Chatbot for Messenger] Chat not showing
    Thread Starter pollo28

    (@pollo28)

    7 years, 10 months ago

    I’m sorry, here the main question:
    Is this the real problem?
    If so, how can I find which is the plugin that generates this conflict?

    I tried by disableing the most common plugins (ex: Likebox Widget for FB), but that HTML part still remain.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)