pluginhive
Forum Replies Created
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Hi @rasarias,
The rates returned will be dependent on dimensions of the package as well. There is difference in rate because, on fedex website the rate is returned only based on weight.
Fedex website- https://fedex.com/ratefinder/homeYou can enter the package dimensions on FedEx website, by click on detailed quote.
Could you kindly check with it now?Hi Dylan,
I can see that you are getting the rates returning fine in response. Are you still not able to see any shipping rates returned?
If yes, then kindly raise a ticket via support@xadapter.com stating the issue.
Our support agents will get back to you.Forum: Plugins
In reply to: [Fedex WooCommerce Shipping Method Plugin] No services availableHi @hiad99,
Could you please share the complete FedEx Request and Response for national shipments case? So that I can check and help.
Video you can refer- https://www.youtube.com/watch?v=SVHk1sX_17I&t=15sNote: Kindly remove account specific info from request as this is a public forum
- This reply was modified 7 years, 8 months ago by pluginhive.
Forum: Plugins
In reply to: [WooCommerce Estimated Delivery Date Plugin] Text not appeared correctlyHi @beauchicmy,
Did you try switching the theme and check?
It seems like the theme you are currently using is not handling the variable products case.Could you please try switching the theme and then check?
Hi Dylan,
No worries.
In order to check for the exact issue, we will be needing the complete FedEx Request and Response.
Can you please refer the below video and provide us the debug info of the issue you are facing? So that I can check and help.
Video- https://www.youtube.com/watch?v=SVHk1sX_17I&t=15sForum: Plugins
In reply to: [Bookings and Appointments For WooCommerce] Book Now buttonHi Rene,
No worries.
Our team will check it out. Can you please raise this query in our support forum so that our experts can check it out.
Along with the query, it would be great if you can share the server error log so that it becomes easy to identify and fix the problem.
Hi @tuananhvu411,
This is a WooCommerce feature. You can just change this in the WooCommerce shipping options.
WooCommerce–> Shipping Options–> Shipping Destination –> (select) Default to customer billing address.
Once done, “Ship to a different address” will not checked by default.
Hope that helps!Hi @ngothoai,
Are you getting “No shipping methods” this message? If yes, this message usually occurs:
-When the product weights & dimensions are missing
-Invalid/Incorrect credentials
-Incorrect shipper/destination address
Can you please ensure all the above setting up are configured correctly and then try again?If you still face any issues, please provide us the FedEx Request and Response. We will check with it and help you.
You can refer this video to get FedEx debug info: https://www.youtube.com/watch?v=Vy0joJQRhbUForum: Plugins
In reply to: [UPS WooCommerce Shipping Method Plugin] estimated shipping not showing upHi @gorillagear,
Estimated delivery in UPS is available only in the premium version of the plugin and unfortunately, it is not available in Basic version of UPS plugin.
Forum: Plugins
In reply to: [WooCommerce Estimated Delivery Date Plugin] Text not appeared correctlyHi Benedict,
This seems to be some issue with the theme your using w.r.t “in stock” related functions.
Could you please try switching your theme and then check?Hi @ngothoai,
Are you getting “No shipping methods” this message? If yes, this message usually occurs:
-When the product weights & dimensions are missing
-Invalid/Incorrect credentials
-Incorrect shipper/destination address
Can you please ensure all the above setting up are configured correctly and then try again?If you still face any issues, please provide us the FedEx Request and Response. We will check with it and help you.
You can refer this video to get FedEx debug info: https://www.youtube.com/watch?v=Vy0joJQRhbUNote: kindly ensure to remove account specific info from request as this is a public forum.
Forum: Plugins
In reply to: [Fedex WooCommerce Shipping Method Plugin] Fedex plug-in (Basic)Hi @kgosi,
You are getting Authentication Failed error .
[Severity] => ERROR
[Source] => prof
[Code] => 1000
[Message] => Authentication FailedThis error comes when you have incorrectly filled in the FedEx credentials.
Kindly fill these fields with correct values and you will not face the problem of rates again :‘FedEx Account Number”
“Fedex Meter Number”
“Web Services Key”
“Web Services Password”.Also make sure that the checkbox “Production Key” is only checked when you are using live credentials and not test credentials.
Forum: Plugins
In reply to: [UPS WooCommerce Shipping Method Plugin] Negotiated Rates problemHi @xaemax,
You are getting the below error from UPS response: “Florida is not a valid state for the specified shipment”.
Could you please try for a different address and check?
If you still face any issue, do let us know. We will help you.Forum: Plugins
In reply to: [Fedex WooCommerce Shipping Method Plugin] Shipping estimates are too highIn order to check for the exact issue, we will be needing the complete FedEx Request & Response and screenshot of the rates that you are getting on FedEx website-
Can you please refer the below video and provide us the debug info? So that I can check and help. Video- https://www.youtube.com/watch?v=SVHk1sX_17I&t=15s
Note: Kindly ensure to remove account specific details from request before sharing it as it is a public forum.
Forum: Plugins
In reply to: [Fedex WooCommerce Shipping Method Plugin] Fedex plug-in (Basic)Sure, please do check.
If you still face any problem, please share the FedEx request and response.Note: Kindly ensure to remove account specific information from request as this is a public forum.