FedEx Shipping Method option is not appearing in the cart | WordPress.org

Resolved dylanspinmodern
(@dylanspinmodern)

5 years, 8 months ago

When a customer tries to calculate shipping costs for their order, when shipping within the United States, the only shipping option they see is UPS. For some reason the FedEx option is not appearing.

When an international customer calculates shipping costs, they can choose between both UPS and FedEx.

Would anybody be able to share some insight into what could be causing this issue?

Thanks
Dylan

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Author pluginhive
(@pluginhive)

5 years, 8 months ago

Hi Dylan,

No worries.

In order to check for the exact issue, we will be needing the complete FedEx Request and Response.

Can you please refer the below video and provide us the debug info of the issue you are facing? So that I can check and help.
Video- https://www.youtube.com/watch?v=SVHk1sX_17I&t=15s

Plugin Author pluginhive
(@pluginhive)

5 years, 8 months ago

Hi Dylan,

I can see that you are getting the rates returning fine in response. Are you still not able to see any shipping rates returned?

If yes, then kindly raise a ticket via support@xadapter.com stating the issue.
Our support agents will get back to you.

Thread Starter dylanspinmodern
(@dylanspinmodern)

5 years, 7 months ago

Please delete this topic!

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

5 years, 7 months ago

Please delete this topic!

Except for one looong reply from you, there is no reason to delete this topic. But I will close it.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘FedEx Shipping Method option is not appearing in the cart’ is closed to new replies.

In: Plugins
4 replies
3 participants
Last reply from: Jan Dembowski
Last activity: 5 years, 7 months ago
Status: resolved