pinktile4
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Forum: Fixing WordPress
In reply to: Unknown link only on mobile viewgot everything back working. thanks for your help.
Forum: Fixing WordPress
In reply to: Unknown link only on mobile viewHi. I am still working on this. I do not want you to think that I just disappeared. I just have been busy with moving and school. I will keep you updated on my progress. thanks again.
Forum: Fixing WordPress
In reply to: Unknown link only on mobile viewok. Thanks.
Forum: Fixing WordPress
In reply to: Unknown link only on mobile viewOk. I will definitely be practicing first. I will keep you updated. Thanks.
Forum: Fixing WordPress
In reply to: Unknown link only on mobile viewThanks you.
I do not have a FTP program. Access to my FTP is through my browser and I am not seeing an option to delete once I am there.
In my file manager, I have an overall root folder (which contains the wp-config.php file and other files) and subfolders (cgi-bin, stats, wp-admin, wp-content, wp-includes)
+Root
-cgi-bin
-stats
-wp-admin
-wp-content
-wp-includesSince the root folder contains the wp-config. php file, I can’t go down any further. Also, my file manager won’t allow me to copy the root folder.
Forum: Fixing WordPress
In reply to: Unknown link only on mobile viewThank you for you help. I will attempt to tackle this either later tonight or tomorrow.
When I sign in to my FTP I do not see an option to delete anything. Am I able to do the things you suggested in my file manager (I can delete there)?
Where do I access and download my public_html?
Also, when you say delete my WordPress core, do you mean to delete all files except for my wp-content folder (and its files) and the wp-config.php file?
Forum: Fixing WordPress
In reply to: Unknown link only on mobile viewThank you. I have not done anything to my site yet.
Forum: Fixing WordPress
In reply to: Unknown link only on mobile viewUnfortunately, no. Backups are an additional cost from my hosting company. What steps will I need to take to ensure that there is no malware in the database?
Forum: Fixing WordPress
In reply to: Unknown link only on mobile viewThanks wslade. Yes, I did figure it out. January 23. But I do not have a back up. So it looks like I will have to do a fresh install. Site is not too complex but will I need to rebuild the site from the start? I am thinking that I will have to in order to ensure that I do not bring over the hack.
Forum: Fixing WordPress
In reply to: Unknown link only on mobile viewhow do restore files to a previous time? I only now how to restore blog entries. Thanks.