pieternl83

Hi,

I’m facing about the same issue as mentioned.

When I select a word document (docx), the preview looks fine. Then I click insert into editor and it starts processing. But when it’s done, nothing appears in the editor. The images of the file, do appear in the media library though.

These are the messages that appear after selecting a document:

    Warning: An unrecognised element was ignored: w:smartTagPr
    Warning: Unrecognised paragraph style: 'No Spacing' (Style ID: NoSpacing)
    Warning: Unrecognised paragraph style: 'TOC Heading' (Style ID: TOCHeading)
    Warning: Unrecognised paragraph style: 'toc 1' (Style ID: TOC1)
    Warning: Unrecognised paragraph style: 'toc 2' (Style ID: TOC2)
    Warning: Unrecognised paragraph style: 'List Paragraph' (Style ID: ListParagraph)

These messages stay the same after clicking ‘Insert into editor’.

I’ve tried it with Firefox and Chrome and both the same (negative) result.

I don’t know what you mean with ‘open up the console in the developer Tools’, so I didn’t check there.

I’ve tried a few documents, and all give the same result. I’ve also tried it with a document I’ve successfully uploaded before, and now it’s not working.

If you have any more questions, or if I can assist you in any other way, let me know. I would be glad to help as I would love the plugin to be working correctly again.