Forum Replies Created

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter pierregofu

    (@pierregofu)

    Hello,

    The right to erasure tool is useful when a customer wants us to delete all his data and account… But in my case I would just like to avoid keeping unnecessary data like IP adresses in my database, for GDPR considerations.

    Thanks

    Thread Starter pierregofu

    (@pierregofu)

    Hi,

    Thanks for the answer.

    About the Ip adress collected by woocommerce, I think it is not a problem if I write in the Privacy policy why the ip is collected BUT it might be a problem that the ip adress is not deleted after payment. When the order is completed I do not need ip adress, yet it is still in my database… So not very GDPR compliant…

    Is there a way to delete ip adresses when the customer has completed his order ?

    Thank you

    Thread Starter pierregofu

    (@pierregofu)

    Hello and thanks for your answer.

    I’ve spent hours today to solve this problem and I just found out what was doing this. So in case someone has a similar problem :

    It seems that there was a conflict between Woocommerce and the headers from my host server. So in wp-config.php I wrote ( I found this code on another forum ) :

    $_SERVER[“HTTP_X_REAL_IP”] = explode(“,”,$_SERVER[“HTTP_X_REAL_IP”]);
    $_SERVER[“HTTP_X_REAL_IP”] = $_SERVER[“HTTP_X_REAL_IP”][0];

    define(‘WP_CACHE’, true);

    Now I only have one customer Ip adress in the administration panel and I hope there will be no problem with payments.

    Now I have another question : why exactly is Woocommerce collecting ip adresses ? ( avoiding fraud ? ) and is it compatible with GDPR ?

    Regards

    Thread Starter pierregofu

    (@pierregofu)

    Hello,

    Ok so I will reconsider this.

    Thank you for the help.

    Thread Starter pierregofu

    (@pierregofu)

    Thanks for your answer.

    I just checked out this extension but it seems to be made for selling access to a media file in particular, whereas I would like to give access to a page which contains several files to download.

    I thought the membership plugin could do the work but I’m not sure about that. They say “For example, you can require that customers be a member for a week before they can access certain posts or pages.”

    But I don’t want the customer to be a “member”, I just want the customer to buy the product.

    Thread Starter pierregofu

    (@pierregofu)

    Hi,

    Thanks for the help, I’ll consider that.

    Regards

    Hi everyone,

    Does someone has any news concerning ePub and mobi watermarking ? I’m searching for a plugin that can put a watermark on pdf and ePub files.

    Thanks.

    Thread Starter pierregofu

    (@pierregofu)

    I assume you have listed the absolute path of the file in the Woo product settings?

    Hmmmmm yes I wrote the absolute path… So now I’ve changed it to relative and it works. Sorry I’m quite a newbie.
    It also makes me remember that I’ll have a problem with absolute paths when migrating the website to a real host.

    Please keep in mind, once you start changing TCPDF code and WaterWoo code, I cannot help as it’s not collaborative and I’ve lost bearing.

    Precisely I asked for help because I don’t want to change anything in the code.

    Thanks for you help.

    Thread Starter pierregofu

    (@pierregofu)

    Hi, thanks for your answer. Actually everything is hosted on my computer at the moment, the website and the pdf I want to download from this website.
    The pdf file is in xampp/htdocs/wordpress/wp-content/uploads/woocommerce_uploads, so necessarily on the same server.

    I also tried something I read on stackoverflow : on line 1859 in tcpdf_static.php, I wrote
    return fopen($_SERVER[‘DOCUMENT_ROOT’].$filename, $mode);
    instead of
    return fopen($filename, $mode);

    Then I just get this error message :
    Warning: fopen(C:/xampp/htdocs/file://\xampp\htdocs\wordpress/wp-content/uploads/woocommerce_uploads/2020/06/Lucius-Le-mur-dhadrien_312_1601653690.pdf): failed to open stream: No such file or directory in C:\xampp\htdocs\wordpress\wp-content\plugins\waterwoo-pdf\inc\tcpdf\include\tcpdf_static.php on line 1859

    I don’t understand much about this.

    Thanks for your help

Viewing 9 replies - 1 through 9 (of 9 total)